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Product Owner
3 months ago
Sr Manager - Product Owner
What you will do:
- The incumbent will be the Agile Product Owner who will lead our Digital Experience Platform (DxP) team as we grow and transform our MarTech landscape.
- In this role, you will collaborate internally with stakeholders across lines of business to establish and execute business and technology strategies for our enterprise Digital Experience Platform
- You will be responsible for managing the backlog and delivery across a range of capabilities, including web content management, web experimentation & optimization, digital asset management, content marketing workflow, personalization, and MarTech integrations supporting a portfolio of 500+ global brand websites
- You will act as a voice of the end-user to guide day-to-day work of a technology engineering team, focusing on achievement of defined outcomes
- This is a high-impact role as it explores new technologies to enable differentiating and delightful digital consumer experiences
- The position will have the opportunity to interact with the company’s senior leaders, regional stakeholders to shape modern marketing practice
Key Responsibilities:
- Own the DxP product strategy vision and lead platform teams to deliver web platforms and related services.
- Define, prioritize, and ensure a ready backlog of work for the platform engineering team, accept final platform output, and iterate when needed.
- Effectively manage a backlog of deliverables and capabilities, ensuring focus on business needs and establishing clear KPIs in collaboration with Global Brand Development Tables (BDTs) / Marketing partners.
- Understand and implement team goals and strategy, ensuring alignment with overall MarTech team’s OKRs; articulate the strategy effectively to key stakeholders – Marketing, Product
- Activation Teams, Compliance, and other related internal teams.
- Define, implement, and maintain governance processes that are needed to meet digital business goals.
- Maintain a strong understanding of our technical architecture and challenge our engineering teams to deliver against defined goals.
- Inform and participate in business readiness; understand the impact of change, implement the approach to manage adoption and mitigate resistance.
- Provide feedback on work-in-progress, clarify requirements, and contribute to removing roadblocks or impediments; look for opportunities for continuous team and process improvement.
- Foster an innovative, inclusive, and diverse team environment, promoting positive team culture, encouraging collaboration and self-organization.
- Develop talent that can lead the successful delivery of modern approaches to global omnichannel capabilities and create a source of competitive advantage for brands.
Required Qualifications:
- Bachelor’s degree in computer science or information technology discipline is required with a master’s degree in similar or Business Administration will be preferred
- Minimum 5+ years of professional experience in Web Content Management, SEO, CRM, Digital Asset Management, and/or other MarTech platforms.
- Hands-on experience in agile product management with proven track record of delivering multiple large, complex projects in the digital marketing space.
- Deep understanding of the end-to-end technology stack, including hosting, networking, virtual infrastructure, monitoring, web servers, caching, database, CMS, front-end, microservices, and front-end frameworks is required.
- Extensive knowledge of managing digital platforms and the setup and management of teams which deploy on these platforms is required.
- Understanding of issues covering site architecture, user-interface, and navigation along with familiarity with software quality assurance processes is required.
- Experience with Agile methodology, Test Driven Development, QA automation, and DevOps processes is required.
- Experience working in a CPG, healthcare, marketing agency or media organization will be a plus.
- Ability to communicate thoughts, concepts, and practices effectively at all levels, adjusting as needed to a target audience.
- Expertise working with others in a cross-functional, multi-geographic, diverse team environment.
Qualifications:
- Master's Degree is preferred
Primary Location:
- Asia Pacific-India-Karnataka-Bangalore
Job Function:
- Digital Product Development