Product Owner

5 months ago

Bengaluru, India First Advantage Full time

At First Advantage, people are at the heart of everything we do. This mindset spans from our customers and partners to our greatest strength: our team members. Join us if you want to say “hello” to a rewarding career and pave the way as an industry leader in mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.

**Who We Are?**

We are on the frontline of the Great Onboarding, empowering organizations to Hire Smarter. Onboard Faster. First Advantage (Nasdaq: FA) is an HR Tech company that delivers innovative solutions and insights to enable our clients to manage risk and hire the best talent. Leveraging an advanced global technology platform, First Advantage builds fully scalable, configurable screening programs that meet the unique needs of over 33,000 clients across the world. Headquartered in Atlanta, GA and with a globally distributed workforce spanning 28 locations with 5,500+ employees, First Advantage performs over 93 million screens in over 200 countries and territories annually.

**Who You Are?**

We are looking for a team member who considers themselves:

- Self-motivated - you love to lead others but are also ready to “roll up your sleeves." You can spearhead a project and see it through from start to completion.
- A team player - you navigate cross-functional teams and work well with team members across groups toward a common goal. While you are an independent contributor, you appreciate the value in collaboration.
- An innovator - you see gaps in current processes or workflows as an opportunity to improve and try something new.
- A lifelong learner - you seek opportunities to learn and upskill, you understand the importance of thorough and secure screenings, and are interested in the Human Capital sector and the confluence of people, process, and technology.

**What You'll Do**

Product Owner is accountable for the full end to end lifecycle of portfolio of products, specifically for new strategic clients including vision, charter, planning, requirements, development, testing, integration (FADV or partner systems), deployment, usage, adoption, client satisfaction and continuous improvement. The Product Owner is the facilitator and planner for all aspects of strategic clients onboarding and will drive the activities of the corresponding teams who will build, integrate or enhance any new or existing products in their respective portfolio aligned to the product roadmap using Agile methodology. Senior Product Owner will co-ordinate & initiate appropriate vertical / product strategy coupled with the right SWAT POD with QA, Scrum Master, Architects and Developers. They will maximize product reusability and repeatability & focus on revenue growth to enable new logo strategic client acquisitions, improved customer experience and team work.

**Responsibilities**:

- Be the voice of the customer. Listen to the market (internal and external users) and clearly define the market problem. Use market information to drive short and long term product roadmap priorities.
- Collaborate with product stakeholders to translate business requirements, breaking them down into epics, themes, and features and creating actionable user stories with acceptance criteria for the design team to conceptualize and the development team to implement.
- Manage and own end-to-end product lifecycle for your product including prioritization of bugs/enhancements along with building and launching new offerings
- Track product performance metrics to ensure we are meeting or exceeding targets, pivot product roadmap direction as necessary.
- Build strong relationships with internal and external stakeholders to ensure product roadmap is aligned with stakeholder needs** What You May Need to be Successful**
- Bachelor’s Degree in a business or technology field, advanced business degree (MBA preferred).
- Minimum 3+ years in a product owner role for a product IT organization.
- Practical Agile experience - not certifications but actual experience.
- Strong Technical skills - can speak with and motivate the development team with ideas and thoughts.
- Must be proficient in PPT and FADV road mapping tools - JIRA, Trello, and others.
- Ideally should have been in a BA role for some time before moving into product owner. This will be an added advantage.
- 2+ year’s practical experience with process mapping tools to describe user journeys.
- 2+ year’s practical experience with the documentation of process or product requirement
- Product Owner Certification (CSPO or Pragmatic Marketing) a plus
- Customer focused and have a passion for user experience and working with people
- Understands both the technical and business sides of the product and is ultimately responsible for representing the end user’s needs
- Highly analytical with strong organizational skills
- Excellent written and verbal communications who is comfortable presenting to senior leadership and key clients
- Stron

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