Corporate QA Head

3 weeks ago


New Delhi, India TajSATS Full time

Title: Corporate QA HeadReporting Matrix: Reporting to CEO and Vice President-OperationsReportees: All Regional/Unit QA Managers across Pan IndiaWork Location: MumbaiFunction: Quality AssuranceJob Purpose:The Health, Safety, and Environmental Quality Assurance (HSE QA) Head ensures compliance with all health, safety, environmental, and food safety regulations across corporate and operational units. This leadership role drives a culture of safety, sustainability, and quality excellence in institutional and airline catering operations.Job Description:A. Compliance & Regulatory Oversight:- Ensure adherence to local, national, and international HSE regulations, including FSSAI, HACCP, ISO standards, and HALAL compliance. Develop and maintain HSE policies and SOPs. Lead internal and external audits.B. Management:- Identify hazards and conduct risk assessments for catering operations. Implement risk mitigation strategies and emergency response plans. Investigate incidents and ensure corrective actions.C. Quality Assurance:- Maintain high standards of hygiene and food safety across all units. Monitor CCP and OPRP records as per HACCP and ISO standards. Drive continuous improvement initiatives.D. Training & Development:- Design and deliver HSE and food safety training programs and conduct workshopsE. Leadership & Collaboration:- Provide strategic directions to QA and HSE teams. Collaborate with cross-functional teams and represent the organization in airline review meetings and regulatory forums.Qualifications & Experience- Education: Master’s degree in microbiology, Food Science, or Environmental Health. - Experience: 20-25 years in Quality Assurance/HSE, with at least 4–5 years in a leadership role in food production, air catering, or hospitality. - Strong knowledge of international aviation catering standards and regulatory compliance. - Certifications: HACCP, ISO 22000, FSSAI compliance, HALAL certification. - Skills: Strong leadership, audit management, vendor quality control, and ability to manage change in dynamic environments.Skills & Competencies:- Leadership and team-building skills. - Expertise in food safety management systems. - Analytical and problem-solving ability. - Excellent communication and stakeholder management skills. - In-depth knowledge of global food safety regulations. - Expertise in ISO, HACCP, and sustainability frameworks.KPIs & Performance Metrics- Compliance audit scores and successful certifications. - Reduction in incidents and non-conformities. - Training completion rates and effectiveness. - Continuous improvement initiatives implemented.Additional Requirement:- Extensive Travel: Frequent travel across all operational units in India to ensure compliance and drive quality initiatives.



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