Application Support Specialist
3 weeks ago
The Infrastructure and Operations Engineer will be responsible for leading and coordinating Infrastructure and business projects from a technology perspective, ensuring that infrastructure development activities are consistent with the direction set by best practices and standards at First Data.The candidate will also be an escalation point of contact for application support issues, and is required to be able to handle challenging issues related to supporting various applications and systems. Participation in an active on-call rotation is vital to maintaining acceptable levels of service delivery for clients.***This role is a In the office role and has Shift timings – 6 AM – 9 PM rotational Shift***What you will do- Provide support for the efficient resolution of IT infrastructure related incidents, service requests and update service desk management systems accordingly. - Develop and maintain documentation process of ongoing operations and administration of infrastructure - Serve as a liaison between infrastructure operations and the vendors to address performance issues or problem analysis and see them through to resolution - Coordinate performance analysis, recommendations, and improvements within the hosting infrastructure - Provide mentoring and act as an escalation point for administrators and technicians - Enforce adherence to architectural standards/principles, global product-specific guidelines, usability design standards, etc. - Responsible for responding to application support escalations which involve troubleshooting technical issues and resolving data/configuration issues - Collaborate with multiple internal teams across disparate groups to resolve client support escalationsWhat you need to have- Demonstrated ability to translate Business/Technical requirements into High level and Low Level Design documents. - Demonstrated ability to determine and document complex software or system functional specifications. - Demonstrated ability to Gather requirements in close cooperation with Product and other non-technical staff - Proven experience in diagnosing and troubleshooting technical issues- Hands on experience in Systems Architecture/ Application Integrations/ Application Support/ Application Deployments. - Hands on experience in UNIX & shell scripting. Strong user/admin experience with Linux/Unix command line. Strong experience with monitoring systems such as Splunk, App Dynamics. - Proven experience implementing web services and web service interfaces using WSDL, XSD, XML, SOAP/REST frameworks and technologies - Experience with SDLC, Agile development and Waterfall methodologiesWhat is good to have- Proven experience with Software Configuration Managements and DEVOPS tools (GIT, Jenkins, Sonar) - Expertise in networking protocols, networking and routing strategies - Expertise in reviewing, implementing and supporting Enterprise Security solutions including Web Service Security, SSL Mutual Authentication. - Expertise in Web & Application servers including Websphere Application Server (WAS), JBoss and Apache - Experience with Cloud technologies IaaS, PaaS, AWS (highly recommended) - Experience with Mobile Payments (highly recommended)
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Application Support Lead/Specialist
4 weeks ago
New Delhi, India Hill Spring International School Full timeJoin our dynamic team as an Application Support Lead/ Specialist and play a key role in enhancing efficiency and user experience.Key Responsibilities:- Provide technical support for enterprise applications and resolve user issues in a timely manner - Collaborate with internal teams and vendors to troubleshoot and maintain system performance - Monitor...
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Application Support Lead/Specialist
2 weeks ago
New Delhi, India Hill Spring International School Full timeJoin our dynamic team as an Application Support Lead/ Specialist and play a key role in enhancing efficiency and user experience.Key Responsibilities:Provide technical support for enterprise applications and resolve user issues in a timely manner Collaborate with internal teams and vendors to troubleshoot and maintain system performance Monitor application...
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Support Specialist
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New Delhi, India Vista Applied Solutions Group Inc Full timeHiring for Support Specialist | Long term Contract | RemoteTitle: Support Specialist – Horizon VDILocation: Remote in IndiaDuration: 12 monthsKey Responsibilities- Provide Level 1–3 support for Horizon VDI user issues, including session performance, access, printing, and profile-related incidents - Create, maintain, and update golden images for various...
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Application Support Specialist
3 weeks ago
New Delhi, India BNP Paribas Full timePosition PurposeThe Level 1 Application Support team serves as thefirst point of contactfor users experiencing issues with business applications. This team is responsible for logging incidents, performing initial troubleshooting, and ensuring timely resolution or escalation to higher support tiers. responsible for managing, maintaining, and uploading...
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Application Support Specialist
3 weeks ago
New Delhi, India BNP Paribas Full timePosition PurposeThe Level 1 Application Support team serves as the first point of contact for users experiencing issues with business applications. This team is responsible for logging incidents, performing initial troubleshooting, and ensuring timely resolution or escalation to higher support tiers. responsible for managing, maintaining, and uploading...
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Specialist Accountant
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New Delhi, India Felcorp Support Full timeCompany Description Felcorp Support is the optimal solution for businesses looking to outsource their operations. We offer professionally managed services with trained staff experienced in financial services, insurance, and accounting industries. Our team leaders peer-review the work to ensure high-quality service. We implement the necessary systems and...
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Application Specialist
2 weeks ago
Delhi, Delhi, India Delhi Eyezone Pvt Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionFounded in 1994 by Mr. Manu Narang, Delhi EyeZone Pvt Ltd aims to bring a personal touch to the Ophthalmic Industry in India. The company exclusively represents over 10 leading multinational corporations (MNCs) across India and has been recognized for successfully launching innovative technologies and products in the country.Role...
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Application Specialist- Bespoke
4 weeks ago
New Delhi, India UPL Full timeWe’re Hiring: Specialist – BespokeIf you are passionate about delivering tailored SAAS based application solutions , and enjoy working in a collaborative environment, this role could be the perfect fit for you.Key Responsibilities:- Work closely with stakeholders to design and deliver bespoke & SAAS based solutions. - Results oriented with 7–11 years...
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Application Specialist
2 days ago
Delhi, India Repario Full timeJob TypeFull-timeDescriptionJob Summary: We are seeking a highly skilled Application Specialist to provide first-call resolution support for hosted eDiscovery applications and infrastructure services. Primary duties include providing client-facing L1-L2 technical support of hosted eDiscovery applications. The Application Specialist would also assist with...
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Application Specialist
14 hours ago
Delhi, India Repario Full timeJob TypeFull-timeDescriptionJob Summary: We are seeking a highly skilled Application Specialist to provide first-call resolution support for hosted eDiscovery applications and infrastructure services. Primary duties include providing client-facing L1-L2 technical support of hosted eDiscovery applications. The Application Specialist would also assist with...
