Retail Sales Officer

3 weeks ago

New Delhi, India Khimji Dayabhai Group of Companies Full time

Job Description for the Position of Retail Sales Officer:Greeting the consumer on arrival at the counter and offering the support.Listens intently to customer preferences and provides a clear elaboration to meet those needs.Responsible for displaying the jewelries and other available products.Responsible for enticing people to buy their jewelries and other available products.Discussing services and products offered by the store. Explaining the wide variety of products and services we have, to educate customers on what we offer.Provides the consumer with the necessary jewelry as well as details such as pricing break up and information about the productDemonstrating the use and operation of the productFor better satisfaction of the customer, should advise the customer on what jewelry will look best on her/him within the budget. The candidate is also expected to give information about the different cuts of jewelries, their quality, their design language, and their specificationsAssisting customers with the wrapping and bagging of their items purchasedAcquiring customer details and creating customer codeGiving the cashier pricing data as well as the weight of the products boughtAssisting in making payment process easier for the customer after each purchaseTaking control of the stores by updating them into the software system if available, maintaining sales record.Complete responsibility of respective counter assignedReporting to Store Manager for day-to-day activity and any other needful.There are also other duties as to the designation. The duties are not limited to the tasks above and expected to adhere to the customer satisfaction level being following the policies and protocols.Qualification:Degree/Diploma or equivalent in any streamKnowledge of customer service principles and processesKnowledge of sales principlesRelevant product knowledgeExperience in a retail, customer service or sales environmentKey Skills and Competencies:Good communication skills - Hindi/Odia/EnglishCustomer service orientationPatienceAdaptabilityStress toleranceHigh energy levelIntegrityLocationBhubaneswar

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