Retail Sales Officer-Tanishq

4 days ago

New Delhi, India Marda Estates Pvt. Ltd. Full time

Job Title: Retail Sales Officer (RSO)Department: Showroom SalesBrand: Tanishq (Titan Company Limited, Tata Group)Location: JaipurKey Responsibilities:1. Customer Handling- Greet and assist walk-in customers warmly. - Understand customer needs and recommend suitable jewellery designs or collections. - Build long-term customer relationships through personalized service. - Handle customer objections and queries politely. - Support in after-sales service and exchanges if required.2. Sales Achievement- Meet individual and showroom sales targets. - Upsell and cross-sell jewellery items and collections. - Participate in promotional campaigns, festive sales, and events.3. Product Knowledge- Maintain deep knowledge of gold, diamond, platinum, and other jewellery collections. - Stay updated on new arrivals, offers, purity standards, and hallmarking details. - Educate customers about certification, making charges, and care instructions.Skills Required:- Strong communication (Hindi & English, local language preferred) - Polite, customer-friendly attitude - Basic computer and billing software knowledge - Good presentation and grooming - Team player and target-oriented mindsetQualifications:- Education: Minimum Graduate (any stream). - Experience: 1–3 years in retail / luxury / jewellery / fashion sales preferred.Freshers with good communication and presentation skills may also be consideredSalary:As per industry standards.

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