ITIL Analyst

ITIL AnalystLocation: HyderabadExperience: 1-3 yearsImmediate joiners PreferredReq/Incident/Problem/change/configuration/Knowledge management)Kindly share resume to with Sub of "ITIL" along with notice period.ResponsibilitiesService Request ManagementProvider will partner with Customer to improve auto-routing of service requests to the correct resolver...

ITIL Analyst Location: Hyderabad Experience: 1-3 years Immediate joiners Preferred Req/Incident/Problem/change/configuration/Knowledge management] Kindly share resume to nsenthil.kumar@genpact.com with Sub of "ITIL" along with notice period. Responsibilities Service Request Management Provider will partner with Customer to improve auto-routing of service...

Job Summary:We are seeking a detail-oriented and analytical Process Analyst to develop, document, and optimize support and service management processes in alignment with ITIL best practices. This role is essential in creating clear, consistent, and user-friendly process documentation that enables operational excellence across our customer support...

Job Summary:The Security Operations Center (SOC) Security Analyst serves in a SOC team, is responsible for conducting information security investigations as a result of security incidents identified by the Level-1 security analysts who are monitoring the security consoles from various SOC entry channels (SIEM, Tickets, Email and Phone).The SOC Security...

Job Summary:The Security Operations Center (SOC) Security Analyst serves in a SOC team, is responsible for conducting information security investigations as a result of security incidents identified by the Level-1 security analysts who are monitoring the security consoles from various SOC entry channels (SIEM, Tickets, Email and Phone).The SOC Security...

Role:Spanish language Support analyst Experience:5-10 years Location : Mumbai and Pune Notice Period : Immediate to 30 daysJob Description: Should have Spanish language proficiency Good to have Spanish language proficiency Should have experience of ITIL process and support Identifying and resolving technical issues related to applications Collaborating...

Role - Service Desk Analyst Years of Experience -2 to 5 years Location -PuneIT Service Desk Operations Atleast 3 years of experience handling Service Desk services. Fluency in English (Reading, Writing, Speaking) Understand and responds in Business Communications Good Managerial Skill Understanding and knowledge on IT Infrastructure. Work in any shift (24*7)...

Role - Service Desk AnalystYears of Experience - 2 to 5 yearsLocation - Pune- IT Service Desk Operations - Atleast 3 years of experience handling Service Desk services. - Fluency in English (Reading, Writing, Speaking) - Understand and responds in Business Communications - Good Managerial Skill - Understanding and knowledge on IT Infrastructure. - Work in...

Please find below Job description for Implementation Analyst role -About the RoleWe’re looking for a highly analytical and technically skilled Analyst to join our Technology Solutions team. This role focuses on delivering expert calculation and automation analysis to support client implementations and ongoing operations. You’ll play a key part in...

Years of experience: 2-5 years Job Location: Pune/KochiMust-Have · Atleast 3 years of experience handling Service Desk services. · Fluency in English (Reading, Writing, Speaking) · Understand and responds in Business Communications · Good Managerial Skill · Understanding and knowledge on IT Infrastructure. · Work in any shift (24*7) Good-to-Have ·...