CARE Hospitals

3 days ago

Hyderabad, India Quality Care India Limited Full time

The objective of this role is to facilitate the use of best practices with the latest technologies in the hospital to achieve optimum service satisfaction from both internal/external customers and ensure operational effectiveness by liaising with the clinical and nursing administration at the hospital.

Position Summary:

Key Responsibilities:


- Developing and implementing standardized processes for administration.

- Conducting inventory management of all branches and monitoring unit inventory utilization.

- Monitoring allocation of rooms/beds and their utilization.

- Coordinating with HR Department on manpower requirements, utilization, welfare, training and discipline.

- Developing and implementing policy and process manuals for administrative procedures.

- Developing proposals for various donors.

- Overseeing deployment of biomedical engineering equipments.

- Creating a strong and empowered team at the hospitals to manage patient care.

- Coordinating with the quality consultants in developing and documenting quality management systems in the form of manuals, system procedures, departmental procedures and work instructions.

- Overseeing the day-to-day operations of Security, Housekeeping, F&B, Patient care, billing and Front Office discharge

- Ensuring hospitals operate efficiently and provide adequate medical care to patients.

- Ensuring adequate and responsive fire-fighting and security arrangements.

- Maintaining all fixed and movable assets, their proper accounting and utilization.

Key Performance Indicators:


- Ensuring patient satisfaction levels.

- Overseeing bed occupancy and effective utilization.

- Enhancing operational efficiency.

- Ensuring compliance to quality systems.

- Ensuring adherence to Standards Operating Procedures.

Qualification and Experience:

- MHM / MBA

- Ability to handle a team of functional and technical professionals

- 13-16 years of relevant experience in hospital administration.

- Project management and evaluation experience. (ref:iimjobs.com)

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