Current jobs related to Customer Success Manager - Hyderabad - People Staffing Solutions

  • Customer Success Manager

    3 weeks ago

    Hyderabad, Telangana, India EasyWebinar Full time

    About the RoleAs a Senior Customer Success Manager at EasyWebinar, you will play a pivotal role in ensuring our customers achieve their goals using our platform. With a strong background in customer success, account management, and team leadership, you will be responsible for managing customer relationships, reducing churn, improving Net Promoter Score...

  • Customer Success Manager

    3 weeks ago

    hyderabad, India xAmplify Full time

    About the Company: We are looking for a Customer Success manager who can provide ongoing success plans to our clients and network with them. The candidate should be able to contribute to building relationships, implementing new programs that will increase our business’ revenue potentials and minimize churn rates. A Customer Success Manager’s...

  • Customer success manager

    3 weeks ago

    Hyderabad, India XAmplify Full time

    About the Company: We are looking for a Customer Success manager who can provide ongoing success plans to our clients and network with them. The candidate should be able to contribute to building relationships, implementing new programs that will increase our business’ revenue potentials and minimize churn rates. A Customer Success Manager’s...

  • Customer Success Manager

    4 weeks ago

    Hyderabad, Telangana, India IOTRL Connect Full time

    About IOTRL ConnectWe are a leading B2B SaaS start-up specializing in providing large enterprises with innovative technologies tailored to their specific industry needs, prioritizing the safety of employees both on the job and on the road. With a proven track record of successful collaboration with Fortune 500 companies, we offer cutting-edge solutions to...

  • Customer Success Manager

    3 weeks ago

    Hyderabad, Telangana, India IOTRL Connect Full time

    About IOTRL ConnectWe are a leading B2B SaaS start-up specializing in providing large enterprises with innovative technologies tailored to their specific industry needs, prioritizing the safety of employees both on the job and on the road. With a proven track record of successful collaboration with Fortune 500 companies, we offer cutting-edge solutions to...

  • Customer Success Manager

    3 months ago

    Hyderabad, India xAmplify Full time

    About the Company: We are looking for a Customer Success manager who can provide ongoing success plans to our clients and network with them. The candidate should be able to contribute to building relationships, implementing new programs that will increase our business’ revenue potentials and minimize churn rates. A Customer Success Manager’s...

  • Customer Success Manager

    3 months ago

    Hyderabad, India xAmplify Full time

    About the Company: We are looking for a Customer Success manager who can provide ongoing success plans to our clients and network with them. The candidate should be able to contribute to building relationships, implementing new programs that will increase our business’ revenue potentials and minimize churn rates. A Customer Success Manager’s...

  • Customer Success Manager

    3 months ago

    Hyderabad, India xAmplify Full time

    About the Company: We are looking for a Customer Success manager who can provide ongoing success plans to our clients and network with them. The candidate should be able to contribute to building relationships, implementing new programs that will increase our business’ revenue potentials and minimize churn rates. A Customer Success Manager’s...

  • Customer Success Manager

    2 months ago

    hyderabad, India xAmplify Full time

    About the Company: We are looking for a Customer Success manager who can provide ongoing success plans to our clients and network with them. The candidate should be able to contribute to building relationships, implementing new programs that will increase our business’ revenue potentials and minimize churn rates. A Customer Success Manager’s...

  • Customer Success Manager

    3 weeks ago

    Hyderabad, Telangana, India xAmplify Full time

    About xAmplifyWe are a dynamic company that empowers our clients to achieve success through strategic partnerships. Our team is dedicated to delivering exceptional customer experiences that drive business growth and revenue.Job Title: Customer Success ManagerJob SummaryWe are seeking a highly skilled Customer Success Manager to join our team. The ideal...

  • Customer Success Manager

    4 weeks ago

    hyderabad, India Estetica Full time

    Job Title : Customer Success ManagerLocation : Hyderabad, India Company : Estetica Employment Type : Full-time About Us :Estetica is an innovative beauty and wellness platform dedicated to connecting users with top-tier salons, spas, and clinics. Our mission is to simplify service booking and enhance the experience for both customers and service providers....

  • Customer Success Manager

    4 weeks ago

    Hyderabad, India Estetica Full time

    Job Title: Customer Success ManagerLocation: Hyderabad, IndiaCompany: EsteticaEmployment Type: Full-timeAbout Us:Estetica is an innovative beauty and wellness platform dedicated to connecting users with top-tier salons, spas, and clinics. Our mission is to simplify service booking and enhance the experience for both customers and service providers. As we...

  • Customer Success Manager

    2 weeks ago

    Hyderabad, Telangana, India Zithara Full time

    Job Title: Customer Success ManagerAt Zithara, we are seeking a skilled Customer Success Manager to lead the onboarding process for closed leads and ensure smooth integration with our platform and services. The ideal candidate will have 2 years of experience in client management or account management, preferably in technical presales or technical account...

  • Customer Success Manager

    4 weeks ago

    Hyderabad, Telangana, India Zithara Full time

    Job Title: Customer Success ManagerLocation: HyderabadType: Full-timeJob SummaryZithara is seeking a highly skilled Customer Success Manager to lead the onboarding process for closed leads, ensuring smooth integration with our platform and services. The ideal candidate will have a strong understanding of the mobile ecosystem and app marketing strategies,...

  • Customer success manager

    3 weeks ago

    Hyderabad, India White Force Outsourcing Pvt Ltd Full time

    Key Responsibilities: Client Onboarding & Training: Guide new clients through the onboarding process providingtraining and support to ensure a smooth transition and effective adoption of our solutions. Customer Engagement: Develop and \"customer success manager,staffing,saas\"

  • Customer success manager

    3 weeks ago

    hyderabad, India White Force Outsourcing Pvt Ltd Full time

    Key Responsibilities: Client Onboarding & Training: Guide new clients through the onboarding process providingtraining and support to ensure a smooth transition and effective adoption of our solutions. Customer Engagement: Develop and \"customer success manager,staffing,saas\"

  • Customer success manager

    3 weeks ago

    hyderabad, India White Force Outsourcing Pvt Ltd Full time

    Key Responsibilities: Client Onboarding & Training: Guide new clients through the onboarding process providingtraining and support to ensure a smooth transition and effective adoption of our solutions. Customer Engagement: Develop and \"customer success manager,staffing,saas\"

  • Customer Success Manager

    4 weeks ago

    Hyderabad, Telangana, India Splunk Inc Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Splunk Inc. As a key member of our Customer Success & Experience (CSX) Team, you will play a critical role in helping our customers achieve their goals and drive business outcomes.Key ResponsibilitiesDevelop and implement comprehensive change management plans to ensure...

  • Customer Success Manager

    3 weeks ago

    Hyderabad, India Zithara.AI Full time

    Job Title: Customer Success Manager Location: Hyderabad Type: Fulltime Salary Range: 3.5L 6.5L per annum Key Responsibilities: Customer Onboarding & Integration: Lead the onboarding process for closed leads ensuring smooth integration with Zithara.AIs platform and services. Client Relationship Management: Serve as the primary point of contact for assigned...

  • Customer Success Manager

    4 weeks ago

    Hyderabad, Telangana, India Edwisely Full time

    Transform Student Learning ExperiencesEdwisely is seeking a passionate and dedicated individual to join our team as an Education Impact Creator (Customer Success Manager). In this role, you will have the opportunity to revolutionize the higher education sector by building strong relationships with college students, faculty, and management.Key...

Customer Success Manager

3 months ago

Hyderabad, India People Staffing Solutions Full time

Role: Customer Success Manager


Shift Timing: US Based

Work Location: Hyderabad


KEY RESPONSIBILITIES:


Client Relationship Management:


  • Manage a portfolio of key accounts, including platinum and high-value clients.
  • Develop and maintain strong relationships with clients, ensuring high levels of satisfaction and retention.
  • Conduct regular business reviews (MBRs and QBRs) with clients to discuss performance, gather feedback, and identify opportunities for improvement.


Content Strategy and Execution:


  • Lead content marketing initiatives, including research, development, and execution of content strategies.
  • Utilize analytics tools such as GA4 to audit and optimize content performance.
  • Collaborate with cross-functional teams to ensure content aligns with broader marketing and business goals.


Sales and Revenue Growth:


  • Drive revenue growth by identifying upsell and cross-sell opportunities within existing accounts.
  • Support the sales team in developing persuasive content and presentations for client pitches.
  • Achieve and exceed revenue targets through effective account management and strategic sales initiatives.


Customer Support and Escalation Management:


  • Provide timely and effective support to clients, addressing queries and resolving issues promptly.
  • Manage escalations, ensuring satisfactory resolutions that balance client needs with company objectives.
  • Monitor and improve Net Promoter Scores (NPS) through exceptional service and support.


Team Leadership and Collaboration:


  • Lead a team of customer success associates, providing guidance, training, and performance evaluation.
  • Foster a collaborative environment, encouraging cross-functional teamwork to achieve common goals.
  • Develop and share regular reports with senior leadership on client performance, challenges, and opportunities.


Skills:


  • Content-Driven Key Account Management
  • Creative Team Building & Leadership
  • Content Marketing & Customer Success
  • Strategic Content Planning
  • Content & Service Delivery Management
  • Negotiation Skills
  • Performance Monitoring & Evaluation
  • Escalation Management
  • SLA & TAT Management


Achievements:


  • Spearheaded content marketing initiatives leading to significant deals.
  • Recognized for excellence in client servicing and content strategy execution.
  • Proven track record of increasing web traffic, conversion rates, and social media engagement.