Infrastructure Administrator
4 weeks ago
Key Responsibilities :
- To take overall responsibility of Data Centre & Infrastructure operations and ensure that appropriate controls are implemented (DTAG Projects)
- Lead in the planning, development, and enhancement of the Infrastructure servers within overall business planning.
- Install, configure, and maintain operating systems, servers, network devices, and other IT infrastructure components.
- Co-ordinate, Troubleshoot and resolve system and network issues and provide technical support to users / Business.
- Define and document best practices and support procedures.
- IT Lifecycle management (System troubleshoot, fix issues and managed deskside support)
- Ownership of complete Infrastructure Asset life cycle management ensuring all device records are updated in IT Shop
- Liaise with Daimler Truck central teams like IT SHOP, SCCM etc on onboarding\modification of new services & devices
- Support for conducting Trainings and end user education on new tool rollout and implementations.
- Print Service Management including basic troubleshooting and co-ordination with Daimler Central team or OEM on need basis.
- Participates in strategic and operational planning to achieve business goals by fostering innovation, prioritizing of IT initiatives.
- Maintain expert knowledge on all applications and its use on systems for various critical systems.
- Provide technical support for Power BI Desktop users
- Troubleshoot and resolve Power BI-related issues
- Assist in creating and optimizing Power BI reports and dashboards
Skills & Experience :
- Minimum of 5+ years of working on Infrastructure Projects (Servers Implementation, Data Center Infrastructure migration, Identity & Access Management)
- 2+ years of experience with Power BI Desktop
- Bachelor's degree in computer science (or related area) preferred.
- Proven track record of successfully building, developing and managing Infrastructure (Servers, Business Applications, Infra Hardware, Storage, Backup) Support in a large enterprise environment.
- Hands-on experience with Windows/Linux server operating environments
- Working knowledge of Project Management, Infrastructure Migration projects and Vendor Management skills
- Have strong communication skills, vendor co-ordination and Business stakeholders management.
- Ability to perform remote troubleshooting and provide clear instructions
- Excellent problem-solving and multitasking skills
- Customer-oriented attitude
- Flexible and able to adapt to a rapidly changing environment
- Positive, self-motivated individual who can complete tasks independently
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