Techno Functional Analyst

3 weeks ago

Bengaluru, India Presto Full time

About Presto

Presto is a leading digital commerce SaaS platform that empowers businesses to go online and scale. Businesses engage and transact with their consumers through web, mobile or physical channels - Presto powers all these channels through its state-of-the art platform. Presto is growing at a phenomenal pace, from one store to multi-stores, from 10 transactions per second to 10,000 TPS and from less than 100 users to currently millions of users Over a billion USD worth of transactions have been enabled, with customers across the UK, Canada, South Africa, Middle East and India. Presto is a recognized thought leader and domain expert in digital commerce in both B2B and B2C spaces, continuously innovating and bringing new technology to its customers. This technology leadership is driving the roadmap, BE and FE technology and AI & ML applications, thanks to its team's in-depth experience in past companies like Nokia / IBM / Akamai, in Cloud, Open-Source, UX, React-Native, etc. technologies.



About the Role -

Designation – Techno-Functional Analyst

Experience – 4 to 5 years.

Location – Bidadi, Bangalore

Mode of working – Work from Office only



Responsibilities



  • Requirements Gathering: Collaborate with stakeholders to elicit, analyse, and document business requirements. Conduct interviews, workshops, and surveys to gather necessary information.
  • Business Process Analysis: Evaluate current business processes to identify inefficiencies, bottlenecks, and areas for improvement. Develop process maps, workflows, and use cases to visualize and communicate findings.
  • Solution Design: Work with stakeholders and technical teams to design solutions that address business needs. Develop functional specifications, user stories, and acceptance criteria to guide development efforts.
  • Stakeholder Management: Build and maintain relationships with stakeholders at all levels of the organization. Collaborate with cross-functional teams to ensure alignment and buy-in for proposed solutions.
  • Change Management: Review - Requirement, Impact, effort estimation, test cases
  • Quality Assurance: Collaborate with testing teams to develop test plans, scenarios, and scripts. Participate in testing activities to ensure that solutions meet business requirements and quality standards.
  • Continuous Improvement: Stay informed about industry trends, best practices, and emerging technologies. Identify opportunities for innovation and propose solutions to drive continuous improvement.
  • Documentation & Knowledge Mgmt. : Maintain documentation and knowledge repositories & ensure all artifacts are accessible and up to date.


Qualifications - Bachelor’s degree in computer science, Information Systems, or related field



Required Skills


  • 4 to 5 Plus years of experience in a Techno Functional role within the IT industry.
  • Hands-on experience in the area of Java and oracle/SQL, APIs
  • Experience in handling team and projects
  • Strong understanding of both technical and functional aspects.
  • Excellent communication skills with the ability to articulate ideas and concepts effectively.
  • Experience working with project management methodologies (e.g., Agile, Scrum, Waterfall).
  • Ability to work independently and collaboratively in a fast-paced environment.


Preferred Skills



  • Strong problem-solving skills and attention to detail.
  • Ability to prioritize and manage multiple tasks simultaneously.
  • Flexibility to adapt to changing priorities and deadlines.

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