BiteSpeed - Customer Success Manager - International Market
3 weeks ago
What you'll do:
- Your core job is to own our international customer relationships, make them successful and fans of BiteSpeed.
- Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue.
- Becoming a trusted product advisor for our international customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed.
- Managing cross-sells for new products and renewals, owning expansion revenue at an account level.
- Building the playbook for our international customer success function to scale for the next stage of growth.
What makes you a good fit:
- You care about delivering a service experience that parallels a Michelin star Italian restaurant.
- You genuinely like helping people and making them successful.
- You have 3+ years of work experience in customer success with technical understanding of the product and 1+ years of experience in managing international customers.
- You have a genuine interest in conversations with people from different backgrounds to learn about their lives.
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Bengaluru, India BiteSpeed Full timeAbout BiteSpeed:We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands.Were currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more...
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Bengaluru, India BiteSpeed Full timeAbout BiteSpeed Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands. Were currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal &...
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Bengaluru, India BiteSpeed Full timeAbout BiteSpeed:Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands.Were currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal &...
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