BiteSpeed - Implementation Manager

3 weeks ago


Bengaluru, India BiteSpeed Full time

What you'll do:

- Your core job is to own our customer relationships, make them successful and fans of BiteSpeed.

- Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue.

- Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed.

- Managing cross-sells for new products and renewals, owning expansion revenue at an account level.

- Building the playbook for our customer success function to scale for the next stage of growth.

What makes you a good fit:

- You care about delivering a service experience that parallels a Michelin star Italian restaurant.

- You genuinely like helping people and making them successful.

- You have 1+ years of work experience in customer success with technical understanding of the product.

- You have a genuine interest in conversations with people from different backgrounds to learn about their lives

(ref:iimjobs.com)

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