VyasLife - Client Engagement Lead - Healthcare Consulting

4 weeks ago

Mumbai, India VyasLife Full time

Client Engagement Lead - Healthcare Consulting


About VyasLife:

VyasLife is a leading healthcare communications and technology company offering our services to clients globally. Our mission is to help global healthcare organizations improve health and business outcomes through combining modern technology, analytics and medical expertise.

VyasLife is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About the Role - Client Engagement Lead - Healthcare Consulting

Stepping into the role of Client Engagement Lead at VyasLife means becoming an essential component of the dynamic energy that propels our organization forward, serving as the conduit between our esteemed doctors, pharmaceutical partners, and our mission-driven company. Your role goes beyond mere interaction; it's about crafting meaningful connections and fostering trust within the intricate tapestry of the healthcare ecosystem. We're seeking an individual with a passion for forging lasting relationships and a flair for effective communication, both in the digital realm and in face-to-face encounters.

Location - Mumbai, INDIA

Roles & Responsibilities:

- Fostering Partnerships: Develop and execute strategic partnerships with Key Accounts, cultivating strong relationships with Doctors, Hospitals, Medical Associations, and Pharma companies.

- Primary Point of Contact: Establish yourself as the trusted liaison for these accounts, ensuring seamless alignment between internal teams and client requirements to facilitate effective collaboration.

- Customer Satisfaction Advocate: Lead efforts in resolving customer concerns and championing satisfaction, with a focus on nurturing long-term loyalty.

- Engagement Strategist: Organize compelling activities to nurture enduring relationships with our esteemed doctors and clients.

- Efficient Coordinator: Skillfully manage pre-sales support and requests, ensuring impactful plans and strategy submissions to prospective projects and clients.

- Project Management Expert: Collaborate with the content team to develop and oversee the timely execution of project plans.

- Dynamic Presenter: Deliver impactful presentations showcasing our offerings, compelling clients to embark on transformative journeys with us.

- Facilitator of Scientific Dialogue: Lead engaging exchanges with the medical community, leveraging their invaluable insights to guide our organizational direction.

- Steward of Relationships: Take full ownership of client relationships, from onboarding to ongoing support, fostering trust and ensuring satisfaction.

- Strategic Consultant: Cultivate deep trust with client partners, guiding them in extracting sustained value from our offerings.

- Effective Communicator: Foster transparent communication channels internally and externally to glean insights and foster mutual growth.

- Process Optimization Specialist: Streamline existing processes and drive innovation in HCP Engagement initiatives to maximize impact.

- Training Facilitator: Assist in developing comprehensive training modules to empower team members and enhance their skills.

- Collaborative Partner in Sales and Marketing: Seamlessly collaborate with sales and marketing teams, contributing to project closures and crafting compelling reports and case studies.

Personality Traits & Professional Requirements

We're on the lookout for a self-driven individual with an unwavering commitment to excellence and a genuine zeal for nurturing enduring relationships. Your demeanor should exude positivity and professionalism, coupled with a knack for distilling complex medical insights into actionable strategies. If you're analytical, adaptable, and possess a gift for clear and compelling communication, you're the ideal candidate to propel our mission forward.

You are a perfect fit for this role:

- Hold a BDS/MBBS/Pharmacy/Life Sciences degree complemented by an MBA and possess an unwavering passion for evidence-based medicine.

- Command attention with your captivating communication skills, effortlessly bridging gaps and building bridges.

- Advocate for the pivotal role doctors play in shaping the future of healthcare.

- Thrive in diverse environments, relishing the opportunity to engage with healthcare trailblazers from around the globe.

- Embrace technology as a catalyst for transformative change in the medical landscape.

- Aspire to leave an indelible mark in the vibrant realm of startup innovation.

What We Offer:

- The opportunity to be a part of a pioneering company making a real impact in the healthcare industry.

- A competitive salary and benefits package.

- Professional development and career advancement opportunities.

- A dynamic, innovative, and supportive work environment

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