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Store Sales Executive

3 months ago

Kanpur, India SERAPHA Full time

Job Title:Store Sales Executive / Sales Associate

Location:Bangalore, Karnataka

Company: Serapha Brands LLP( Women's luxury clothing brand)

Salary- (30k/ month)


About Us:

Serapha Brands LLP is a leading luxury and eco-conscious women's clothing brand based in India. We are dedicated to offering our customers premium, sustainable fashion that blends modern elegance with traditional Indian craftsmanship. Our Bangalore store is the flagship location, offering a unique shopping experience that reflects our brand's commitment to luxury, sustainability, and style.

Job Summary:

We are looking for a dynamic and customer-focused Store Sales Executive / Sales Associate to join our team at Serapha Brands LLP in Bangalore. The ideal candidate will have a passion for fashion and retail, excellent sales skills, and a strong ability to connect with customers. As a Sales Executive, you will play a crucial role in driving sales, enhancing customer satisfaction, and contributing to the store’s overall success.

Key Responsibilities:

1. Customer Service:

- Greet and welcome customers to the store in a friendly and professional manner.

- Provide personalized styling advice and product recommendations based on customer preferences and current fashion trends.

- Address customer queries and complaints promptly to ensure a high level of customer satisfaction.

2. Sales & Business Development:

- Achieve and exceed monthly sales targets by employing effective sales techniques.

- Engage in upselling and cross-selling of products to maximize sales opportunities.

- Maintain an in-depth knowledge of the store's products and inventory to assist customers effectively.

3. Store Marketing & Visual Merchandising:

- Assist in the implementation of in-store marketing strategies to drive footfall and sales.

- Ensure that the store’s visual merchandising is aligned with the brand’s standards and creates an appealing shopping environment.

- Participate in promotional activities and events to increase brand awareness and customer engagement.

4. Inventory Management:

- Monitor and manage inventory levels to ensure adequate stock is available for customers.

- Assist in inventory audits and coordinate with the inventory management team to replenish stock as needed.

- Maintain accurate records of sales and inventory transactions.

5. Team Collaboration:

- Work closely with the store manager and other team members to create a cohesive and efficient working environment.

- Share customer feedback and insights with the team to enhance overall store performance.

- Participate in regular training sessions to stay updated on product knowledge and sales techniques.

6. Reporting & Analytics:

- Maintain daily sales reports and provide insights into customer buying patterns.

- Analyze sales data to identify trends and opportunities for improvement.

- Contribute to the development of sales strategies based on data-driven insights.

Key Skills & Qualifications:

- Proven experience as a Sales Executive, Sales Associate, or Business Development Executive in a retail environment, preferably in the fashion or luxury sector.

- Strong understanding of sales principles and customer service practices.

- Excellent communication and interpersonal skills, with the ability to build rapport with customers.

- Ability to work in a fast-paced environment and handle multiple tasks efficiently.

- Strong organizational skills and attention to detail.

- Knowledge of store marketing, visual merchandising, and inventory management.

- Familiarity with POS systems and basic computer skills.

- A passion for fashion and staying updated on the latest trends.

- Bachelor’s degree in Business Administration, Marketing, or a related field is a plus.

Benefits:

- Competitive salary and performance-based incentives.

- Opportunity to work with a leading luxury brand committed to sustainability and eco-consciousness.

- Professional growth and development opportunities.

- Employee discounts on Serapha’s exclusive clothing line.

- A dynamic and supportive work environment in a prime location in Bangalore.

( Freshers can apply)

Join us at Serapha Brands LLP and be a part of our mission to redefine luxury fashion with a sustainable touch. We look forward to welcoming you to our team