Manager, Field Service

4 weeks ago


Bengaluru, India ASMPT SMT Solutions Full time

Role:

The incumbent is responsible for the overall accountability of company's business requirements and shall oversees all services to ensure that business needs are being met.


Responsibilities:

  • To plan and oversee service activities, service capacity and service competency
  • To perform service initiative; identify the service product opportunity in Service Contract, Product Training, Software Solution, Retrofitting and Upgrading
  • To assist and support in ASMPT machine sales activities such as new account development, opportunities and repeat ordering
  • To monitor machine acceptance lead time and field quality feedback
  • To monitor local spare parts consignment inventory
  • To follow up on purchase order for all billable service request with customers
  • To manage and supervise a group of engineers, share knowledge and take accountability
  • Be responsible for training and mentoring newly recruited team members, as well as managing performance and productivity
  • To manage customer operational issue and customer expectation
  • To communicate with other departments to find ways to raise the standard of assistance or services offered
  • To perform any other ad-hoc duties as assigned


Requirements:

  • Bachelor Degree in Engineering
  • Minimum 10 years of experience in SMT field service
  • Proficient in English
  • Demonstrate capability to measure and analyze work performances, and to propose improvements to processes, including customer service interaction (i.e. requests and feedbacks)
  • Good time management skill and effective communication skill
  • Experience in conflict resolution
  • Excellent leadership skiils
  • Strong customer oriented mindset
  • Strong analytical and problem solving skills
  • Able to work in a diverse and multicultural environment
  • Able to travel on short notice

  • Sap Fsm

    4 weeks ago


    Bengaluru, India Nityo Infotech Full time

    •Experience working SAP FSM (field service management).•Hands on experience on SQL.•3+ Years of experience•Immediate joiners 10 days max.•Budget : 10 LPA Experience Required 3 - 6 Years Industry Type IT Employment Type Permanent Location India Expertise & Qualification Experience working SAP FSM (field service...


  • Bengaluru, India Enphase Energy Full time

    Enphase Energy is the fastest growing inverter company in the world. By combining the power of solar energy and the proven advantages of communications technology, Enphase Energy makes solar power systems productive, reliable, smart, and safe - increasing the energy harvest of solar panels. Our microinverter system is profoundly changing the way solar...


  • Bengaluru, Karnataka, India Right Track Corporate Service Full time

    Hiring for Field Sales Executives Exp : 1-3 years Qual : UG / Graduation Industry : Service based industry/ Facility Management Services/ Staffing & Recruitment Skills: Exp in Field Sales, B2B Sales, Lead Generation Pay: ₹10,773.28 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay types: -...


  • Bengaluru, Karnataka, India ABB Full time

    Field Service Engineer / Associate Field Service EngineerTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and...


  • Bengaluru, India Enseigner Full time

    As a leading IT Consulting Company, we are looking for talented individuals to join our team - from recent college grads to industry veterans. Whether you are looking for a full-time, consulting, or contract position, we have a host of opportunities for you to explore. Engineers/Technicians (Field work Mandatory) (Junior/ Senior Level) **Experience**: 0-2...


  • Bengaluru, India Qvick Services Full time

    Required Field Services Executive for Field Work, collection pos terminal and installation collection document and kyc update **Job Types**: Full-time, Part-time, Regular / Permanent, Fresher, Freelance Contract length: 12 months Part-time hours: 48 per week **Salary**: ₹12,000.00 - ₹20,000.00 per month **Benefits**: - Food provided Schedule: -...


  • Bengaluru, India Marel Full time

    About the JobThat feeling when you work with technologies others can only read about!Join our team as Field Service Engineer and you will be part of dynamic and innovative company to support our clients in India. In this role, you will be providing customer support for installed systems and new installations. You will develop the skills to test,...


  • Bengaluru, India Marel Full time

    About the Job That feeling when you work with technologies others can only read about! Join our team as Field Service Engineer and you will be part of dynamic and innovative company to support our clients in India. In this role, you will be providing customer support for installed systems and new installations. You will develop the skills to test,...


  • Bengaluru, Karnataka, India Marel Full time

    About the JobThat feeling when you work with technologies others can only read aboutJoin our team as Field Service Engineer and you will be part of dynamic and innovative company to support our clients in India. In this role, you will be providing customer support for installed systems and new installations. You will develop the skills to test, troubleshoot,...


  • Bengaluru, India RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS) Full time

    Hello ,Greetings from RIDIKWe have opening with D365 Field Service DevelopersExperience :6 Years to 10 YearsLocation :Pan IndiaJob Description:• Develop and customize Dynamics 365 Field Service solutions to meet business requirements and improve operational efficiency.• Design and implement customizations, extensions, and integrations using JavaScript,...


  • Bengaluru, India RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS) Full time

    Hello ,Greetings from RIDIKWe have opening with D365 Field Service DevelopersExperience :6 Years to 10 YearsLocation :Pan IndiaJob Description:• Develop and customize Dynamics 365 Field Service solutions to meet business requirements and improve operational efficiency.• Design and implement customizations, extensions, and integrations using JavaScript,...


  • Bengaluru, India Baker Hughes Full time

    Are you a Field Service Engineer looking for an interesting and inspiring opportunity? Are you passionate about providing complex technical solutions? Join our innovating Field Services Specialist team Our Industrial and Energy Technology (IET) operates across 120 countries and serves the entire energy value-chain and industrial sector. We hold...


  • Bengaluru, India Waters Corporation Full time

    ResponsibilitiesInstallation, performance maintenance, troubleshoot and support TA-Waters' product suite (Thermal and Rheology products like DSC, TGA, SDT, DMA, TMA and Rheometer, Informatics)Establish and maintain effective relationships with external and internal customers ensuring their successManage customer expectations, by communicating work performed...


  • Bengaluru, India Zelus India Full time

    Job Description :1. Must have hand-on experience into Salesforce Field Service feature implementation like Work Order Management, Resource Management, Warranty Management, FSL Mobile app etc. 2. Should have good understanding of Salesforce Field Service data model. 3. Should have good understanding of Service Cloud. 4. Understanding of Manufacturing Cloud is...


  • Bengaluru, India Waters Corporation Full time

    Responsibilities Installation, performance maintenance, troubleshoot and support TA-Waters' product suite (Thermal and Rheology products like DSC, TGA, SDT, DMA, TMA and Rheometer, Informatics) Establish and maintain effective relationships with external and internal customers ensuring their success Manage customer expectations, by communicating...

  • Field IT Manager II

    4 weeks ago


    Bengaluru, India Microsoft Full time

    Overview Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the...

  • Field Sales Officer

    4 weeks ago


    Bengaluru, India Right Track Corporate Service Full time

    #Hi We are hiring for one of the leading bank Kotak Life Insurance POSITION: Field sales officer. QUALIFICATION: Graduate. EXP: Proven sales experience(must have 1 year exp in field sales) PREFERRED LANGUAGE: Fluency in ENGLISH and Any Should have 2 Wheeler SHIFT: Day shift. SALARY: 3 LPA MODE OF INTERVIEW: F2F. LOCATION: Indiranagar. SKILLS: Good...

  • Field Sales

    4 weeks ago


    Bengaluru, India ManpowerGroup Service Pvt Ltd Full time

    Routinely interact & engage with major RWAs in the vicinity of the clinic for understanding their healthcare needs. - **Coordinate and conduct regular camps and other engagement activities at societies. ** Be a champion for the subscription program and drive enrolment by driving community awareness and query resolution. - Create awareness for services such...

  • Field Executives

    1 month ago


    Bengaluru, India Ecoconsumer service private limited santhe Full time

    Required to go and register merchants (groceries stores, Kirana shops, etc)Close new deals at a high rateBuild relationships with existing customersCultivate new leads within the sales territoryTravel throughout the territory and visit customers on a recurring basisManage multiple accounts simultaneously Maintain records of all sales leads and/or customer...


  • Bengaluru, India Genpact Full time

    Job DescriptionWe are looking for an Experienced Microfocus Service Manager developer who will be responsible for performing an upgrade of several applications built on Service Manager version 9.41 and enhancing the platform post migration. Responsible for the development, customization, maintenance, and support of multiple customized applications of using...