Sales Service Manager
3 days ago
Position Overview: Regional Manager East – Service Sales.
Kindly note that, “Sales Experience in Transformer Industry’ a must need to shortlist the candidature.
Position: Regional Manager East – Service Sales.
Department: Service Sales
Reports to: Head – Service Sales
Location: Kolkata
Employment Type: Full-time
Company Overview:
HPS is a leading provider of high-quality transformers for various applications, committed to innovation, efficiency, and sustainability. We pride ourselves on delivering superior products and solutions to our clients worldwide.
The Design Engineer will be responsible for designing, developing, and testing transformers to meet customer specifications and industry standards. This role involves working closely with other engineering teams, production departments, and clients to ensure that transformer designs are efficient, reliable, and cost-effective.
Position Overview:
This position will ensure execution of sales strategy for assigned area, to achieve both qualitative and quantitative targets for services sales of transformers in a profitable way. Revenue generation in Servicing vertical (Sale-Services, Rentals, Spares etc.) for all type of transformers for Asia Pacific and African regions.
Key Responsibilities:
- To meet the defined sale targets on monthly basis.
- To adopt HPS culture of Health & Safety, Integrity and Good Compliance.
- To work within the company rules & guidelines and ensuring resolutions of
- customer issues by coordinating with various teams within the organization.
- To coordinate with servicing team on daily basis.
- Performing various sales activities and generating orders for services of HPS Products which includes: Transformer Service / repairs , Transformer AMCs, Rental of Transformers, On-field testing / Services, Spare parts Sales, Oil filtrations, gasket replacements & other services etc.
- To make sales plan as per target, work for MIS Activities, make presentations to customer.
- Handling all technical and commercial part related to transformer service.
- Establish yearly goals and objectives, aligned with company business strategy and for profitable revenue goals.
- Business development from different regions & identification of servicing units in different parts of country.
- To strengthen and lead servicing teams for better performance and to enable quick customer opportunities to live upto the expectations of the customers.
Performance Measures
- To build and support strong client relationships and networks with continuous improvement in different market segments with all range of servicing.
- To establish superior performance customer service department.
- Acquisition of new customers, client & business units and retaining the existing.
- To analyze and make recommendations, provide guidance to effectively bring projects to completion.
- Sales, order booking and collection as per AOP.
Qualification
- Bachelor Degree (BE/B.Tech) in Electrical or Mechanical Engineering or equivalent degree.
- Masters in Engineering or Business Administration preferable.
- Experience in transformers industry.
- Minimum 10 to 15 years’ of progressive servicing experience with strong focus on business development and customer relations.
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