Senior Automobile Service Technician

2 weeks ago

Mumbai, India 2coms Full time
We have an Excellent Opportunity for Male Candidates for Automobile Technician Role.
About Client:
Our Client is an Indian multinational ride-sharing company, It also operates in other business verticals including financial services and cloud kitchens.
Role: Sr Automobile Technician
Roles and Responsibilities:-

1.Customer Handling

Receiving customer with smile and greet himwith Politeness, courteousness and professionalism
Verify the service requests made by customers & Capture VOC of the customer and update in the system
Conversational skill for telephonic as well as face to face discussion
Customer communications about repair updates

2. Diagnosis

Analyse and Diagnose the Scooter to identify number and type of repairs applicable
Update the diagnosis report in the WMS (Getafix)
Perform repairs & final inspection on the vehicle if the desired repairs as per the customer Voice is performed

 3.  System Handling

Track the Customer complaint in Zendesk and update the system on live basis
Operate Workshop Management System (Getafix) and ensure 100 % adherence
Update operational Status and ETA on timely basis in both CRM and WMS systems
Check for scooter health in Telematics Command centre for deep diagnosis

4. Technical Repairs

Service Champion should be fully equipped with knowledge on OLA Scooter
Could able to repair/replace all the parts of the scooter
Ensure he/she is updated on OLA technical curricular, news bulletin on EV
5. Process and Operational
Process adherence at Experience Centre and also ensure bays are clearly marked for Vehicle/Scooters.
Invoicing and Payment Collections
Ensure bays are free from any foreign materials and fit for serviceability

6. Parts Operation

Auditing the inventory and ensure system and physical inventory is same
Perform GRN and maintain Inventory at Experience Centre
Ensuring Warranty part reverse logistics to the Mother workshop

7.Safety and Compliance

Wear Uniform and Protective Gear while repairing scooter
Use Protective Gear and proper handling of Tool Kits while repairing scooter
Ensure fire fighting equipment are in place to ensure fire handling

Requirements

Only male candidate.
Min qualification: 12th pass/diploma/ITI/graduation/post graduation.
Min experience: min 4 years experience in an automobile industry in service sector.

Benefits

Salary: ₹ ctc per month including PF+ ESIC +Incentive

  • Automobile Technician

    1 week ago

    Navi Mumbai, India Bhavna Automobiles Pvt Ltd Full time

    need technician for automobiles industry . fresher can also apply .Experience1 - 4 YearsNo. of Openings10EducationI.T.I.RoleAutomobile TechnicianIndustry TypeAutomobile / Auto AncillariesGenderMaleJob CountryIndiaType of JobFull TimeWork Location TypeWork from Office

  • Car Technician for Automobile Dealership

    2 weeks ago

    Mumbai, Maharashtra, India hanttson Controls Ind Pvt.Ltd Full time

    We are hiring a **Automobile Car Technician** with 2-3 years. - Perform routine vehicle maintenance (oil changes, brake checks, tire rotations, etc.) - Diagnose and repair mechanical and electrical issues - Use diagnostic tools and equipment to identify problems - Conduct vehicle inspections and test drives - Maintain accurate service records and reports -...

  • Sr Automobile Service Technician

    3 weeks ago

    Mumbai, India 2coms Full time

    SUMMARY We have an Excellent Opportunity for Male Candidates for Automobile Technician Role. *About Client: * Our Client is an Indian multinational ride-sharing company, It also operates in other business verticals including financial services and cloud kitchens. Role: Sr Automobile Technician Roles and Responsibilities: - Customer Handling Receiving...

  • Sr Automobile Service Technician

    5 days ago

    Mumbai, Nagpur, Pune, India 2coms Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    SUMMARY We have an Excellent Opportunity for Male Candidates for Automobile Technician Role.*About Client:*Our Client is an Indian multinational ride-sharing company, It also operates in other business verticals including financial services and cloud kitchens.Role: Sr Automobile TechnicianRoles and Responsibilities: - Customer HandlingReceiving customer...

  • Sr Automobile Service Technician

    2 weeks ago

    Mumbai, India 2coms Full time

    Job Description We have an Excellent Opportunity for Male Candidates for Automobile Technician Role. About Client: Our Client is an Indian multinational ride-sharing company, It also operates in other business verticals including financial services and cloud kitchens. Role: Sr Automobile Technician Roles and Responsibilities:- 1.    ...

  • Automobile Technician

    7 days ago

    Andheri West, Mumbai, Maharashtra, India SaffronBizz Solutions LLP Full time

    We have an excellent opportunity for the profile of **Automobile Technician** **Qualification**: Graduate **Experience**: 4-6years **Location**: Andheri (East) - **Diagnostic Services**: Use diagnostic tools and equipment to identify mechanical and electrical issues. Interpret diagnostic codes and troubleshoot problems accurately. - **Repair Services**:...

  • Automobile Technician-Maharashtra

    2 weeks ago

    Mumbai, India 2coms Full time

    Job Description We have an Excellent Opportunity for Male Candidates for Automobile Technician Role. About Client: Our Client is an Indian multinational ride-sharing company, It also operates in other business verticals including financial services and cloud kitchens. Role: Automobile Technician Roles and Responsibilities:- 1.    ...

  • Technician

    3 weeks ago

    Mumbai, India Automobile Think Full time

    Company Description We suggest you enter details here Role Description This is a full-time on-site role for a Technician located in Maharashtra, India. The Technician will be responsible for performing vehicle diagnostics, maintenance, and repairs. Daily tasks include conducting inspections, troubleshooting mechanical issues, and ensuring the proper...

  • Technician

    7 days ago

    Mumbai, Maharashtra, India Automobile Think Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionWe suggest you enter details hereRole DescriptionThis is a full-time on-site role for a Technician located in Maharashtra, India. The Technician will be responsible for performing vehicle diagnostics, maintenance, and repairs. Daily tasks include conducting inspections, troubleshooting mechanical issues, and ensuring the proper functioning...

  • Car AC Technician- Reputed Automobile Industry-Mumbai, Maharashtra, India- 4 LPA- Shamika 9152023806

    2 weeks ago

    Mumbai, India Seven Consultancy Full time

    JOB DETAILS Installs and repairs automotive air-conditioning units within dealership and factory quality and time guidelines.Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards. Diagnoses cause of any malfunction and performs repair. Supervises work of apprentice technicians as...