Back Office Operations Executive

1 week ago


Pune, India Foliage Outdoors Full time

About the Role: Foliage Outdoors,is a leading provider of outdoor adventure and travel experiences, is seeking a highly motivated Back Office Operations Executive to join our growing team. In this role, you will be the backbone of our client service operations, supporting both Foliage Outdoors and Foliage Travel and Leisure divisions. You will be responsible for a variety of back-office tasks, ensuring smooth and efficient client service delivery.


Job Description:

Are you a detail-oriented individual with a knack for organization and multitasking? Do you thrive in a fast-paced environment where efficiency and accuracy are paramount? If so, we are seeking a talented Back Office Operations Executive to join our dynamic team In this role, you will be responsible for various administrative and operational tasks related to travel planning and execution for our FIT (Free Independent Traveler) and Group travel offerings. Your strong organizational skills and meticulous attention to detail will be essential in ensuring smooth and seamless travel experiences for our clients. From coordinating with vendors and suppliers to managing documentation and ensuring compliance with travel regulations, you will play a crucial role in the behind-the-scenes operations that make our travel journeys exceptional. Multitasking will be second nature to you as you juggle multiple projects and priorities with ease. Your ability to maintain a well-organized workspace and meet deadlines will be invaluable assets in this fast-paced environment. If you are a problem-solver who thrives on ensuring every detail is taken care of, we invite you to apply for this exciting opportunity. Join our team and be part of creating unforgettable travel experiences for our clients.


Responsibilities:

  • Provide comprehensive support to the front-office team, including FIT (Free Independent Traveler) and Group Tours departments.
  • Assist with contracting and coordination with various travel and outdoor activity suppliers.
  • Utilize our office systems to process back-office tasks, such as bookings and reservations, invoicing and payments, client communication, and documentation.
  • Ensure accurate and timely data entry and record keeping.
  • Issue travel documents (flight tickets, vouchers, etc.) as per client itineraries.
  • Maintain a clean and organized work environment.
  • Perform other duties as assigned.

Qualifications:

  • Minimum 1 year of experience in a similar back-office or administrative role.
  • Strong organizational skills and the ability to prioritize multiple tasks.
  • Excellent communication and interpersonal skills.
  • Proficient in MS Office Suite (Word, Excel, PowerPoint).
  • Working knowledge of the travel and tourism industry (a plus).
  • Ability to work independently and as part of a team.
  • Impeccable attention to detail and accuracy.
  • Travel Arrangements and Travel Consulting skills.
  • Experience in Travel Management.
  • Knowledge of visa requirements and travel regulations.
  • Relevant certification or degree in travel and tourism (preferred).


If you are a talented and motivated individual with a passion for the travel industry, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to careers@foliageoutdoors.com



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