Back Office Operations Executive
7 days ago
About the Role:
Foliage Outdoors,is a leading provider of outdoor adventure and travel experiences, is seeking a highly motivated Back Office Operations Executive to join our growing team.
In this role, you will be the backbone of our client service operations, supporting both Foliage Outdoors and Foliage Travel and Leisure divisions.
You will be responsible for a variety of back-office tasks, ensuring smooth and efficient client service delivery.Responsibilities:
Provide comprehensive support to the front-office team, including FIT (Free Independent Traveler) and Group Tours departments.
Assist with contracting and coordination with various travel and outdoor activity suppliers.
Utilize our office systems to process back-office tasks, such as bookings and reservations, invoicing and payments, client communication, and documentation.
Ensure accurate and timely data entry and record keeping.Issue travel documents (flight tickets, vouchers, etc.) as per client itineraries.
Maintain a clean and organized work environment.
Perform other duties as assigned.
Qualifications:
Minimum 1 year of experience in a similar back-office or administrative role.
Strong organizational skills and the ability to prioritize multiple tasks.
Excellent communication and interpersonal skills.
Proficient in MS Office Suite (Word, Excel, PowerPoint).
Working knowledge of the travel and tourism industry (a plus).
Ability to work independently and as part of a team.
Impeccable attention to detail and accuracy.
Travel Arrangements and Travel Consulting skills.
Experience in Travel Management.
Knowledge of visa requirements and travel regulations.
Relevant certification or degree in travel and tourism (preferred).
If you are a talented and motivated individual with a passion for the travel industry, we encourage you to apply for this exciting opportunity.
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