 
						Service Delivery-Visakhapatnam
4 weeks ago
Key Deliverables :
Job Description - Service Delivery Ambassador - Cash
Responsible for Branch Operations, enhance relationships of existing customers and generation of leads for liabilities, assets & investment products by providing product information also Cross sell Fee Based products to existing Customer and adherence to Audit & Compliance
1.Branch Operations, Compliance & Risk Management:
a.Customer identification through signature verification and recommended ID proofs before executing a customer’s transaction
b.Ensure customer calling through BM / BOM for all transactions as per customer calling norms in circulars or operations manual
c.Report all deviations or suspicious transactions to BM / BOM
d.Record movement of all inventories & deliverables in relevant registers and signing off closing stock of all inventories & deliverables jointly with BOM in relevant registers
e.Send all requests received from customers for processing
f.Proper filing of all vouchers and other requests to relevant files
2.Sales & Business Developments
a.Achieve Cross sell Targets (LI+GI, Bill Pay, Mobile Banking, Internet Banking)
b.Achieve FD Value Target
c.Generate leads for cross sell products like asset products, fee products, demat, etc.
d.Maintain & grow the relationship of mapped customers
3.Capability Building:
a.Completion of Training Programme
b.Certifications, as applicable - AMFI, IRDA and NCFM certifications
c.Continuous knowledge up gradation through self-learning and going through circulars relevantfor the desk being handled by Operations
4.Audit & Compliance:
a.Adherence to Audit & Compliance work area
b.Availability of all relevant brochures and forms for customers at desk
. Skillset Required: Cio, Clo, Cro, Mba, Risk Management, Compliance, Banking, Business Development- 
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