Senior SRE

Position Objective :This individual will play a crucial, client-facing role in Application Performance Monitoring (APM), User Experience Monitoring (UEM), and Site Reliability Engineering (SRE) solutions, translating client requirements into scalable and effective implementations. Valid Dynatrace certification is mandatory.Key Responsibilities :- Take complete charge of the Dynatrace Architecture, provide recommendations and design rightly sized infrastructure for Dynatrace in respective regions across the globe.- Manage good strategy around optimal license consumption on an enterprise licensing module. Wisely create standards around RUM.- Performance tuning, updating baseline monitoring, and assisting in filling any gaps in the existing monitoring environment.- Provide hands-on, administrator support for Dynatrace with hands-on coding skills (Java/Python/Shell scripting).- Create API based self-services for mass updates to metadata, alerting profiles, notification systems, SLOs and other anomaly detection rules.- Create standards around cloud monitoring via Dynatrace and cater to the needs in AWS/Azure and other public clouds.- Create standards around OS, Application, DB, Network, Storage, Kubernetes monitoring via Dynatrace and cater to the needs of full stack observability.- Dashboarding, Management Zones, Tagging, Alerting profiles and integrations for new application onboardings.- Configuration of settings for monitoring, services, log analytics, anomaly detection, integration with 3rd party services, and general preferences.- Analyze APM metrics to identify bottlenecks, latency issues, and slow database queries.- Utilize visualizations and data provided from Dynatrace to deliver application and infrastructure monitoring information to key stakeholders and other technical resources.- Utilize Dynatrace artificial intelligence to identify problems and root causes.- Collaborate with staff in diagnosing and resolving issues, engaging other technical resources as needed to troubleshoot and resolve issues.- Create and maintain technical documentation, and operating procedures.- Present performance reports and recommendations to leadership teams.- Conduct training and knowledge transfer for staff.- Ability to work within an offshore/onshore team structure.- Knowledgeable about SRE tools, technologies and best practices.- Unique Knowledge & Skill Requirement- 4-10 years of experience with Dynatrace APM and UEM products.- Possess experience in production support and scalable Architecture implementations.- Structured approach, analytical thinking, and accuracy.- Architect, Deployment, configuration, and maintenance of One Agent, Active Gate, Real User Monitoring (RUM), and Agentless RUM.- Container, Cloud, and Virtual Machine monitoring via Dynatrace.- Should have experience on CI/CD tools like Jenkins or Bamboo etc.- Good to have Dynatrace Associate Certification certified.- Good to have experience on Version control tools (GitHub/Bitbucket).- Implement auto-remediation scripts using Dynatrace APIs, ServiceNow, Ansible or Terraform.- Good to have knowledge on AI tools and technologies for creating Dynatrace solutions.Education Experience :- B. Tech (CS/IT) or Attributes :- Strong communication skills- Strong analytical and problem-solving skills.- Good organizational and time management skills.- Ability to handle multiple tasks and deadlines with attention to detailing.- High level of flexibility and ability to persevere through periods of significant change and challenge in the business environment. (ref:hirist.tech)