Client Servicing Manager

3 weeks ago

Mumbai, Maharashtra, India ArcHire Full time

Title: Sr. CSM/CSM: Client Servicing Manager (Movie Promotions)

We are seeking a highly resourceful and experienced Senior Client Servicing Manager for our Movie Promotion vertical. This individual will lead end-to-end project coordination with media agency and production houses to manage cinema-based promotional executions across India, including fabrication, carpentry, printing, and on-ground activations.

Key Responsibilities

- Liaise with key agency partners and production houses to understand campaign requirements for cinema-based movie promotions.

- Translate creative concepts into technical and material feasibility for fabrication and print jobs.

- Own complete project lifecycle - from scope briefing to execution and billing - across Tier 1, 2 & 3 cities in India.

- Ensure timely vendor allocation and rollout of carpentry, fabrication, and printing deliverables at cinemas nationwide.

- Estimate accurate project costs based on material, labor, transportation, and site conditions.

- Build and maintain a strong network of regional vendors to manage PAN India activations cost-effectively.

- Ensure quality control and timely installation/dismantling at each cinema location.

- Coordinate internal creative, production, logistics, and finance teams for seamless project delivery.

- Prepare cost sheets with margin visibility in line with companies expectations.

- Maintain strong post-campaign reporting, feedback documentation, and continuous improvement mechanisms.

Key Result Areas (KRAs)

- On-time and on-budget execution of all movie promotion campaigns.

- Pan-India vendor ecosystem development and deployment.

- Accurate cost estimation and margin protection.

- Client satisfaction and repeat business from media agencies and production houses.

- Effective internal coordination and escalation management.

Qualifications & Experience

- 8+ years of experience in BTL activation, fabrication execution, or event promotions.

- Strong understanding of material usage, fabrication processes, and print mediums.

- Prior experience with cinema branding or movie-related promotional campaigns preferred.

- Must have handled high-demand agency clients and worked on fast-turnaround campaigns.

- Willingness to travel occasionally to execution cities for supervision OR strengthen Vendor Partnership

Skills & Attributes

Strong vendor management and cost control mindset.

Quick estimation ability for cost and execution feasibility.

Fluent in project management tools and coordination best practices.

Proactive communicator with high ownership attitude.

Calm under pressure and deadline-driven execution mindset

(ref:iimjobs.com)

  • Client Servicing Manager

    4 weeks ago

    Mumbai, Maharashtra, India The Premier Consultants Full time

    We're Hiring | Client Service Role | Mumbai | 5-Day Work Week Are you passionate about delivering exceptional client experiences in the financial services space?We're looking for a Client Service Professional to join our client, leading fund management company with presence in India, UAE and Mauritius at Mumbai.Location: Mumbai Working Days: Monday to...

  • Client Servicing Manager

    4 weeks ago

    Mumbai, Maharashtra, India Oxygen Entertainment Full time

    Company Description Oxygen Entertainment offers event management services. They are a one-stop solution provider for creative design and production, tailored to meet the clients' needs. Role Description This is a full-time on-site role in Mumbai for a Client Servicing Manager at Oxygen Entertainment. The role involves managing client services, client...

  • Client Servicing Manager

    3 weeks ago

    Mumbai, Maharashtra, India Oxygen Entertainment Full time

    Company DescriptionOxygen Entertainment offers event management services. They are a one-stop solution provider for creative design and production, tailored to meet the clients' needs.Role DescriptionThis is a full-time on-site role in Mumbai for a Client Servicing Manager at Oxygen Entertainment. The role involves managing client services, client relations,...

  • Client Servicing Manager

    7 hours ago

    Mumbai, Maharashtra, India Oxygen Entertainment Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionOxygen Entertainment offers event management services. They are a one-stop solution provider for creative design and production, tailored to meet the clients' needs.Role DescriptionThis is a full-time on-site role in Mumbai for a Client Servicing Manager at Oxygen Entertainment. The role involves managing client services, client relations,...

  • Client Services Manager

    2 days ago

    Mumbai, Maharashtra, India dojo marketing Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionAt dojo, we are deeply involved with our brands, focusing on finding interesting opportunities that will enhance our reputation and growth. Fueled by proven advertising talent, our ambition is to provide the right marketing communications solutions to the brands and companies we partner with. We believe in solving problems first, knowing...

  • Client Services Manager

    3 weeks ago

    Mumbai, Maharashtra, India Qube Health Full time

    :This role offers the opportunity to be a part of QubeHealth's Client Team that's focused on boarding & maintaining relationships with the clients. We are seeking a highly motivated and experienced individual to join our team as a Client Servicing Manager. As a Client Servicing Manager, you will be responsible for fostering strong relationships with our...

  • Client Services Manager

    7 days ago

    Mumbai, Maharashtra, India Qube Health Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    Description:This role offers the opportunity to be a part of QubeHealth's Client Team that's focused on boarding & maintaining relationships with the clients. We are seeking a highly motivated and experienced individual to join our team as a Client Servicing Manager. As a Client Servicing Manager, you will be responsible for fostering strong relationships...

  • Client Services Manager

    3 weeks ago

    Mumbai, Maharashtra, India Neo Wealth and Asset Management Full time

    Are you passionate about client servicing, financial operations, and supporting advisors in delivering world-class solutions? We're looking for a Client Relationship Associate who thrives in a fast-paced, client-first environment. In this role, you'll:- Manage and strengthen relationships with existing clients, resolve queries, and keep their information...

  • Client Services Manager

    7 days ago

    Mumbai, Maharashtra, India NashXp Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Company DescriptionNashXp is a premier Experiential Marketing, Brand Building, Communications & Events Management agency based in Mumbai. We bring brands to life through tailored campaigns and immersive activations.Role DescriptionThis is a full-time on-site role for a Client Services Manager at NashXp with a minimum 3 years of experience. The role involves...

  • Client Services Manager

    3 weeks ago

    Mumbai, Maharashtra, India Neo Wealth And Asset Management Full time

    Are you passionate about client servicing, financial operations, and supporting advisors in delivering world-class solutions? We're looking for a Client Relationship Associate who thrives in a fast-paced, client-first environment.In this role, you'll: Manage and strengthen relationships with existing clients, resolve queries, and keep their information...