Customer Support

4 weeks ago

Bengaluru, India Bhanzu Full time

Company Name - Bhanzu formerly (Exploring Infinities) Website - Working- 6 days Mode- WFO About Us: Through Bhanzu, we aim to eradicate math phobia and encourage careers in math and STEM fields among learners from across the world. Bhanzu is bridging the gap between dreams and competence enabling students to realize their full potential and introduce them to science, coding and AI, through the lens of math. Job Description Roles and Responsibilities: 1. Act as a single point of contact and be the face of Bhanzu support for the customers. 2. Respond to customer queries in a timely and accurate way, via phone, email or chat. 3. Proactive outbound calling to build rapport with the customers. 4. Identify customers’ needs and requirements and propose suitable solutions quickly and efficiently by coordination with cross-functional teams. 5. Follow-up with customers to ensure their issues are resolved. 6. Build and maintain long-lasting relationships with existing customers. 7. Maintain a deep knowledge of company products and services. Requirements: 1. Degree in management, marketing, communication, or a similar field. 2. Experience as a relationship manager, in customer service, or a similar role. 3. Proficiency in Microsoft Office, CRM software and use of ticketing systems. 4. Excellent written, verbal skills and interpersonal skills. 5. Good conflict resolution and problem-solving skills. 6. Ability to multi-task and display patience when handling tough cases.Note : 1) Immediate joiners required 2) It's Individual contribution role

  • Customer Support

    2 weeks ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

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  • Customer Support Associate

    2 weeks ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

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  • Customer Service Assistant

    2 hours ago

    Bengaluru, India STARTEK Aegis Customer Support Services Pvt. Ltd Full time

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    2 hours ago

    Bengaluru, India STARTEK Aegis Customer Support Services Pvt. Ltd Full time

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  • Customer Support Associate

    2 hours ago

    Bengaluru, India child support foundation Full time

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  • Customer Care Executive

    4 days ago

    Bengaluru, Karnataka, India STARTEK Aegis Customer Support Services Pvt. Ltd Full time

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    4 days ago

    Bengaluru, India 247 customer service Full time

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    4 days ago

    JP Nagar, Bengaluru, Karnataka, India Child Support Foundation Full time

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    2 weeks ago

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