Assistant Manager quality
4 weeks ago
Assistant Manager – Quality
Location: ASF Towers 249 D & E, Phase IV, Udyog Vihar, Gurugram, Haryana
FUNCTIONAL/ OPERATIONAL:
- Ensure Quality, Complaints, Escalations targets are achieved as per Client agreed standards
- Conducting / attending regular Calibrations with all stakeholders
- Being proactive in identifying learning and development needs of the team members/advisors
- Provides effective Coaching within the stipulated timelines as specified for respective processes
- Shares compliance expectations, understanding of the Quality guidelines and Complaints management with New Hires and existing staff
- Conduct briefing sessions and cascading updates to all on the operations floor
- Prepare reports based on the quality scores of the advisors
- Provide analysis on areas of opportunity and action plans to improve performance
- Providing Root Cause Analysis & TNIs
SKILLS & PROCESS ABILITIES (mandatory)
- Prior knowledge of Contract QC & Promotion QC
- Prior knowledge on Rate and Contract Loading is required
- Be extremely accurate and methodical and must be able to work independently
- Good Communication Skills
DESIRED YEARS OF EXPERIENCE & QUALIFICATION (Education):
- Graduate from recognized college
- 2 Year of Quality audit experience
- Travel Experience/Contract Loading Process experience of 2 Year Minimum
OCCASSIONAL RESPONSIBILITIES:
- Do floor support and Internal Quality Checks
- Being proactive in identifying Learning & Development needs of the team
- Training / refreshers to the team for process improvement (if required)
-
Assistant Manager quality
3 weeks ago
gurugram, India TBO.COM Full timeAssistant Manager – QualityLocation: ASF Towers 249 D & E, Phase IV, Udyog Vihar, Gurugram, HaryanaFUNCTIONAL/ OPERATIONAL:- Ensure Quality, Complaints, Escalations targets are achieved as per Client agreed standards- Conducting / attending regular Calibrations with all stakeholders- Being proactive in identifying learning and development needs of the team...
-
Assistant Manager quality
4 weeks ago
gurugram, India TBO.COM Full timeAssistant Manager – Quality Location : ASF Towers 249 D & E, Phase IV, Udyog Vihar, Gurugram, Haryana FUNCTIONAL/ OPERATIONAL: Ensure Quality, Complaints, Escalations targets are achieved as per Client agreed standards Conducting / attending regular Calibrations with all stakeholders Being proactive in identifying learning and development needs of the team...
-
Assistant Manager quality
4 weeks ago
gurugram, India TBO.COM Full timeAssistant Manager – QualityLocation: ASF Towers 249 D & E, Phase IV, Udyog Vihar, Gurugram, HaryanaFUNCTIONAL/ OPERATIONAL:Ensure Quality, Complaints, Escalations targets are achieved as per Client agreed standardsConducting / attending regular Calibrations with all stakeholdersBeing proactive in identifying learning and development needs of the team...
-
Assistant Manager quality
4 weeks ago
Gurugram, India TBO.COM Full timeAssistant Manager – QualityLocation: ASF Towers 249 D & E, Phase IV, Udyog Vihar, Gurugram, HaryanaFUNCTIONAL/ OPERATIONAL:Ensure Quality, Complaints, Escalations targets are achieved as per Client agreed standardsConducting / attending regular Calibrations with all stakeholdersBeing proactive in identifying learning and development needs of the team...
-
Assistant Manager quality
4 weeks ago
Gurugram, India TBO.COM Full timeAssistant Manager – Quality Location : ASF Towers 249 D & E, Phase IV, Udyog Vihar, Gurugram, Haryana FUNCTIONAL/ OPERATIONAL: Ensure Quality, Complaints, Escalations targets are achieved as per Client agreed standards Conducting / attending regular Calibrations with all stakeholders Being proactive in identifying learning and development needs of...
-
Assistant Quality Manager
2 months ago
gurugram, India Teleperformance Full timeApply only if matches in below skill sets:Technical Competencies: (Job related)Excellent communication and presentation skillsRelevant knowledge on Quality Tools & Quality FrameworkExperience in managing audits from a risk compliance & control standpointMust possess exposure to Defect Analysis, Continuous improvement, Root cause analysis, Calibration and...
-
Gurugram, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...
-
Quality Assistant
3 months ago
Gurugram, India Faurecia Full timeJob Description Forvia, a sustainable mobility technology leader We pioneer technology for mobility experience that matter to people. Your mission, roles and responsibilities The Quality Assistant Engineer is responsible for developing the customer satisfaction by relying on a controlled production process. The main missions of the role...
-
Assistant Manager
6 months ago
Gurugram, India GATX Full timeOverview Position Purpose : The person in this role will be responsible for ensuring that wagon manufacturers meet GATX guidelines and requirements in regards to quality. Towards the same, the person in this role will set up the Quality Assurance processes and system. The person will also ensure that these wagons are manufactured as per guidelines...
-
Quality Manager
4 weeks ago
Gurugram, India Covenant Consultants Full timeWe push the limits of whats possible to make the world smarter and more connected.The Senior Quality Manager will be responsible for developing and managing effective qualityassurance/control management elements through development of systems, processes, procedures, training, assurance/control measures, customer feedback mechanisms, corrective and preventive...
-
Assistant Manager, Solution Operations
2 months ago
Gurugram, India GLG Full timeSpecific responsibilities include (but are not limited to): Conduct necessary due diligence on survey respondent profiles vs project scope, analyzing and escalating inconsistencies and timely risk mitigation to ensure they meet GLG’s bar for both quality and compliance Perform survey data quality review based on research objectives, best practice,...
-
Assistant manager
1 month ago
Gurugram, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...
-
Assistant Manager
1 month ago
gurugram, India HealthKart Full timeAbout Us: MuscleBlaze is a leading brand in the fitness and nutrition industry, dedicated to delivering quality products that empower our customers to achieve their fitness goals. We are seeking a dynamic and results-oriented Assistant Manager for Offline Activations, Events, and Trade Marketing to join our growing team. Role Overview: The resource will be...
-
Assistant Manager
3 months ago
Gurugram, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...
-
Assistant Manager
4 months ago
Gurugram, India Genpact Full timeWith a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...
-
Assistant Manager
2 weeks ago
Gurugram, India Hindustan Recruitment Full timeAs the Supplyside Manpower Manager, you will be responsible for managing and expanding a pool of nurses and GDAs (General Duty Assistants). You will ensure the quality and competency of new recruits, facilitate training sessions, and implement technology to enhance operations. Your role will also include virtual assessments and regular feedback to maintain...
-
Quality Manager
1 month ago
Gurugram, India Welocalize Full timeAs a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000...
-
Quality Manager
1 month ago
Gurugram, India Welocalize Full timeAs a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over languages with a growing network of over , in-country...
-
Quality Manager
3 months ago
Gurugram, India Siemens Limited Full timeHello Visionary! We empower our people to stay resilient andrelevant in a constantly changing world. We’re looking for people who arealways searching for creative ways to grow and learn. People who want to make areal impact, now and in the future. Does that sound like you? Then it seemslike you’d make an outstanding addition to our vibrant team....
-
Assistant Manager
1 month ago
gurugram, India HealthKart Full timeAbout Us: MuscleBlaze is a leading brand in the fitness and nutrition industry, dedicated to delivering quality products that empower our customers to achieve their fitness goals. We are seeking a dynamic and results-oriented Assistant Manager for Offline Activations, Events, and Trade Marketing to join our growing team. Role Overview: The resource will be...