Customer Service Executive
4 weeks ago
📍 Location: Remote💰 Salary: ₹25,000 – ₹30,000 INR/month🕒 Shifts: 12-hour rotational shifts📅 Availability: Immediate Joiners Preferred✅ Key Responsibilities: Conduct end-to-end training sessions for new CSE agents (15-day onboarding program) Train agents on SOP adherence, CRM usage, and call etiquette for high-risk industries Coach on customer handling techniques (chat, voice, and outbound calls) tailored to iGaming platforms Teach sales tactics, retention strategies, and effective communication for player engagement Deliver role-plays, mock calls, and scenario-based simulations for real-time skill development Monitor and evaluate agent performance during training, provide feedback and remedial sessions Train agents on basic Excel usage, reporting tasks, and compliance documentation Stay updated with product/process changes and update training materials accordingly Collaborate with operations and QA teams to align training with real-time business requirements 🎯 Requirements: 1–2 years of experience in customer service/training roles within the Gaming or BPO industry Strong knowledge of customer handling, gaming operations, and tele sales techniques Experience in outbound calling, live chat handling, and objection handling Excellent communication skills in English and Hindi Proficiency in MS Excel, Google Sheets, and basic reporting tools Ability to train remote teams, deliver engaging sessions, and adapt to diverse learning styles High energy, positive attitude, and team-first mindset Prior experience in training for Gaming, or fintech platforms Knowledge of gaming terminology, player behavior, and fraud detection basics.
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Client Service Executive
2 weeks ago
Mumbai, India Executive Hunters Full time**(1)Customer Service Executive FRESHERS** - Salary budget - Rs 10000-15000 per month - Location - Mumbai, Mumbai - Working days - 5 - Work from office - yes - Work from home - No. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...
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Customer Service Executive
2 weeks ago
Mumbai, India grace facility service Full timeCustomer Registration in SAP after verification of document. - Handling customers on day to day basis for their order dispatch status as per schedule. - Provide necessary support to Sales Team for organsing sales. - Attend customer calls, record customer queries, refer it to concerned Salesperson and co-ordinate for quick response. - Maintain record of...
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Customer Service Executive
4 days ago
Y.B.Chavan Marg Junction, Mumbai, India Nonagon Executive Research Full time ₹ 2,50,000 - ₹ 5,00,000 per yearWorking Shift: 1st Shift - 6 AM to 3 PM 2nd Shift - 2 PM to 11PM Job Description: Handle customer inquiries through call, and email Employ a problem- solving approach to address customer queries Maintain a customer-centric approach. Requirements: Proficient communication skills in English, Hindi and Marathi. Basic knowledge of excel ...
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Mumbai, Maharashtra, India Executive Full time ₹ 12,00,000 - ₹ 36,00,000 per yearCiti is seeking a highly accomplished and dynamic Director for a C15 leadership role within its Issuer Services business in India. Based in Mumbai, this pivotal position carries a dual mandate: to drive significant sales growth for Issuer Services across the Mumbai market and to lead a high-performing team of Agency & Trust (A&T) Transaction Managers with...
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Customer Service
2 weeks ago
Navi Mumbai, India grace facility service Full timeReceive enquiries/orders from customers and revert to them accordingly after checking its existing or new. - Following up with product development team for approval status, costing, and Global Selling price and development status for new Enquiries. - Discussing with the concerned sales manager on sell price to be quoted to customer after providing all...
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Customer Support Executive
4 weeks ago
Mumbai, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full timeProfile- Customer Service Executive Experience- Fresher to 2 Years Location- Mumbai JOB DESCRIPTION Should knowledge of Excel Should handle inbound and outbound calls. Should handle customer escalation calls. Should escalate the pending work as per escalation level. DESIRED PROFILE Diploma/Any Degree Should speak Hindi is a must.
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Customer Support Executive
4 weeks ago
Mumbai, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full timeProfile- Customer Service Executive Experience- Fresher to 2 Years Location- Mumbai JOB DESCRIPTION Should knowledge of Excel Should handle inbound and outbound calls. Should handle customer escalation calls. Should escalate the pending work as per escalation level. DESIRED PROFILE Diploma/Any Degree Should speak Hindi is a must.
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Customer Support Executive
4 weeks ago
Mumbai, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full timeProfile- Customer Service Executive Experience- Fresher to 2 Years Location- Mumbai JOB DESCRIPTION Should knowledge of Excel Should handle inbound and outbound calls. Should handle customer escalation calls. Should escalate the pending work as per escalation level. DESIRED PROFILE Diploma/Any Degree Should speak Hindi is a must.
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Customer Support Executive
4 weeks ago
Mumbai, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full timeProfile- Customer Service Executive Experience- Fresher to 2 Years Location- Mumbai JOB DESCRIPTION Should knowledge of Excel Should handle inbound and outbound calls. Should handle customer escalation calls. Should escalate the pending work as per escalation level. DESIRED PROFILE Diploma/Any Degree Should speak Hindi is a must.
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Bpo Customer Service Navi Mumbai
2 weeks ago
Navi Mumbai, India NARITH BUSSINES SERVICE Full timeUrgent Hiring For BPO Customer service Must have experience in BPO for Customer service executive Minimum 6 Months of experience Required Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing skill Ensuring Business Needs For Hiring Are Met **Salary**: ₹20,000.00 - ₹26,000.00 per...
