Techno Functional Business Analyst

5 days ago


Bengaluru, India Retail2Customer (R2C) Business Consulting Full time

Job Description: Techno-Functional Analyst

Position Overview: We are seeking a highly skilled Techno-Functional Analyst with strong analytical and technical capabilities to collaborate with global clients. The ideal candidate should have a solid academic background in mathematics or engineering, with exceptional problem-solving skills. This role requires an individual with 2+ years of experience in software specification definition, client engagement, and project management. Proficiency in Microsoft Office 365 and hands-on experience in business requirements documentation, system design, and reporting tools is essential.

Key Responsibilities:

  1. Client Engagement & Requirement Gathering:
  • Collaborate with global clients to understand and capture business requirements.
  • Conduct requirement analysis sessions, gather client feedback, and translate business needs into clear and detailed Business Requirement Documents (BRDs) .
  • Prepare diagrams and documentation to represent business processes and system designs.
  1. Design & Specification Management:
  • Lead and manage design requirements , ensuring the delivery of accurate specifications that meet client needs.
  • Break down tasks and assign them to team members, ensuring clarity on deliverables.
  • Document system designs that include logic flows, screen layouts, databases, and report requirements.
  1. Project Management & Task Breakdown:
  • Develop and manage project plans , timelines, and schedules using Microsoft tools such as Teams, Project Plan, and Excel .
  • Lead and coordinate team efforts to ensure projects are delivered within scope, time, and budget.
  1. Technical Knowledge & Collaboration:
  • Understand technology systems including system architecture, screen design, logic, and database structures (e.g., SQL ).
  • Create and modify SQL queries for data extraction and reporting purposes.
  • Collaborate with technical teams on system design, development, and integration, ensuring alignment with business objectives.
  1. Data & Reporting Tools:
  • Design and implement reports using tools like Power BI , ensuring data accuracy and visualization.
  • Work with stakeholders to define KPIs and dashboards, providing actionable insights.
  1. Documentation & Diagramming:
  • Use tools like Visio to create flowcharts, process diagrams, and system maps.
  • Develop professional presentations using PowerPoint for client meetings and project updates.

Key Qualifications:

  • Education: Bachelor's degree in Mathematics , Engineering , or a related technical field with a minimum of 75%+ marks .
  • Schooling: ICSE/CBSE education with strong English communication skills.
  • Experience: 2-3 years of experience in:
  • Defining and managing software specifications .
  • Working with multiple clients on various projects.
  • Engaging in project management , including task breakdown and team coordination.
  • Technical Skills:
  • Strong understanding of SQL , database concepts, and system logic .
  • Proficiency in Microsoft Office 365 suite, including Teams, Visio, Project Plan, PowerPoint, Word, and Excel .
  • Hands-on experience with Power BI or similar reporting tools .
  • Ability to interpret and design system screen layouts and database structures .

Personal Attributes:

  • Excellent analytical and problem-solving skills.
  • Strong written and verbal communication skills, particularly in English.
  • Detail-oriented with the ability to work independently and manage multiple tasks.
  • Demonstrates leadership, teamwork, and a commitment to client satisfaction.

Global Client Interaction:





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