Team Lead

3 weeks ago

New Delhi, India Consolidated Analytics Full time

Job TitleTeam Leader — Due Diligence / Underwriting (U S Residential Mortgage)Position OverviewThe Team Leader will oversee a team of Due Diligence Underwriters / Review Specialists, ensuring high quality, timely assessments of residential mortgage files. The role involves leadership, coaching, process improvement, performance management, and accountability for meeting SLAs, accuracy, and client standards.Key Responsibilities- Lead, coach, mentor, and develop a team of due diligence underwriters / reviewers - Assign, balance, and monitor workload to ensure that files are reviewed within agreed turnaround times (TAT) - Conduct quality audits, peer reviews, and random checks to ensure consistency in decisioning - Provide subject matter expertise in credit, appraisal / valuation, fraud, legal documentation, servicing history, and regulatory compliance - Escalate and resolve complex or high-risk issues encountered by the team - Establish, monitor, and report key metrics (e.g. error rate, TAT compliance, exceptions per file, rework rates) - Collaborate with operations, originations, QC, legal, valuation, and compliance teams to refine processes and implement improvements - Drive standardization of review checklists, templates, workflows, and best practices - Lead training sessions, calibration meetings, and periodic updates on guideline changes or regulatory shifts - Participate in hiring, onboarding, performance reviews, and talent development - Ensure team adherence to client / investor criteria, rating agency standards, internal policies, and regulatory requirements

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