Hyper Automation Analyst

We are a Mumbai-based AI Solutions company with 5+ years of deep expertise in the amalgamation of base automation techniques of RPA (MS Power Automate, Automation Anywhere, UiPath, etc. ) with traditional programming tools like Python scripting, macros, low-code/no-code apps, API/Integrations, analytics, and Modern techniques of NLP, OCR, Gen AI, and AI-DSS to deliver fully customized hyperautomation solutions in a very rapid manner. Under the umbrella of Intelligent i-cube offerings, we deliver Intelligent Individuals, Intelligent Interactions, and Intelligent Interactions. Our HyperAutomation Solutions is a game changer in addressing common challenges being faced by the service industry and functions, particularly when it comes to rising human resource costs combined with a lack of a talented and focused workforce. While the word Automation is not new any longer, providing a wholesome one-stop hyper-automated solution powered by cutting-edge AI Technologies is our specialty, which can be completely tailored-made around your specific use cases while addressing budgetary Description :

Our team thrives on innovation, problem-solving, and continuous learning, and we're growing fast. We are looking for a confident and proactive HyperAutomation Analyst to join our dynamic team. This is not a sales role, but it does require strong communication and customer engagement skills. The ideal candidate will be able to confidently explain our offerings to clients, understand business needs, translate them into automation opportunities, and support delivery teams throughout the lifecycle. You will serve as a client-facing analyst representing Idolize in client discussions, requirement gathering sessions, and delivery checkpoints. What is expected from you:

Responsibilities :

- Act as a primary point of contact for client communication throughout the automation lifecycle.

- Confidently explain our HyperAutomation services, tools, and use cases to clients in simple, business-friendly language.

- Prepare and deliver presentations, demos, or process walk-throughs to client stakeholders.

- Gather, analyze, and document client business processes and pain points.

- Translate business needs into actionable automation requirements in collaboration with internal solution and development teams.

- Assist in designing AS-IS and TO-BE process maps, identifying automation opportunities.

- Support project teams during implementation, testing, and UAT phases.

- Create and maintain detailed documentation, including SOPs, solution briefs, and process flows.

- Participate in internal brainstorming and solution workshops to drive innovation.

Requirements :

- Experience in RPA/HyperAutomation platforms like Power Automate, Automation Anywhere, and UiPath is mandatory (at least 2 years and preferably in Power Automate).

- Proficiency in at least one programming or scripting language (Python preferred).

- Strong SQL knowledge for data querying and database operations.

- Hands-on experience with Excel functions, Macros, formulas, and data operations.

- Ability to understand, analyze, and document & develop AS-IS and TO-BE process flows.

- Basic understanding of APIs, JSON/XML formats, and system integrations.

- Familiarity with OCR, NLP, or AI-driven automation concepts (preferred), Version control basics (Git, GitHub), and exposure to project tracking tools (e. g., JIRA).

- B. E. / B. Tech / M. Tech / MCA 3-4 years of experience in automation, business analysis, or client-facing IT delivery roles.

- Strong communication and interpersonal skills are required to be comfortable explaining solutions to both technical and non-technical audiences.

- Strong knowledge of Automation tools like Power Automate and Automation Anywhere, etc.

- Knowledge of at least one scripting language (Python preferred).

- Experience with SQL queries, Excel operations, and process logic.

- Agentic Automation conceptual knowledge will be highly preferred.

- Strong analytical mindset with the ability to interpret business needs.

- Experience in preparing business process documentation (PDD, SDD, SOPs).

- Ability to multitask across client engagements, feedback loops, and delivery teams.

- Readiness to work in both delivery and support functions when needed.

Desired Personality Traits :

- Problem Solving : Strong analytical mindset with an ability to decompose complex automation challenges.

- Communication : Clear, concise articulation of technical designs and findings to both technical and non-technical stakeholders.

- Team Player : Mentoring junior engineers and fostering a collaborative, solutions-driven environment.