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Storage admin

4 weeks ago

Bengaluru, India ScaleneWorks Full time

Experience in administration, Implementing, configuration of Pure FlashArray, NetApp C-Mode, Dell Unity, Brocade & Cisco switches and other NAS products.
Good Knowledge on multiple Storage array Hardware & Architecture
Experience in storage array snapshot & replication
Strong Knowledge on Performance analysis factors of Storage Arrays
Experience in Designing, Configuring and troubleshooting Fabric environment constituting Brocade, SANnav and Cisco switches.
Hands-on knowledge on in any of the storage management applications like Storage Essentials, ECC etc
System administration experience on Windows, HPUX or Sun Solaris, and knowledge on VMware would be an added value
In depth Knowledge of ITIL processes like Incident management, Problem Management, Configuration management and Change Management processes.)
Certification on Storage technology is an added advantage.
Good skills on performance optimization.
Solving complicated Hardware cases and Liaising with Hardware Vendor support
Advanced troubleshooting skills and identify the severity of the issue, Ability to Resolve issues quickly to account/customer satisfaction and Prepare RCA
Provide operational support on a 24x7 rotation basis.
Expected to train the resources on the respective technology.
Expected to improve Automation and reduce manual work.
Additional Skills:
Interpersonal sensitivity and customer responsiveness
Leadership skills
Excellent knowledge of the IT environment and its future trends
Ability to communicate complex technical contents plainly and simply.
Strong consulting skills, flexibility, and resourcefulness
Exposure to Customers Globally
Good written and verbal communication skills
Certifications in relevant technologies
Service and Customer Orientated / Team player (TCE).
Strong ability to work under pressure / Flexible and self-motivated.
Scripting knowledge would be added benefit.
Exposure to Project work is desirable.