Delivery Partner
4 weeks ago
TCS is Hiring - Delivery Partner - Lifesciences
location - Hyderabad
Experience Range - 15 to 25
Preferred Educational Qualification for the role - Any life science Graduate
Job Description
- Client Relationship Management: Cultivating, maintaining, and strengthening long-term relationships with existing clients and key stakeholders.
- Client Advocacy: Serving as the main point of contact for client inquiries, issues, and concerns, ensuring timely and effective resolutions.
- Needs Assessment & Solutions: Understanding client goals, preferences, and challenges to provide personalized support and tailored solutions, which includes GenAI solutions.
- Strategic Planning: Proactively developing and executing strategies to expand the client base, enhance customer experience, and identify opportunities for growth in line with Client needs.
- Market Awareness: Monitoring industry trends, market conditions, and competitor activities to provide valuable insights and drive strategic decisions as per industry Trends proactively.
- Business Development: Identifying potential upsell or cross-sell opportunities from solutions/services and provide additional value to our clients.
- Performance Monitoring: Gathering client feedback and analyzing data to assess satisfaction levels and inform strategies for improvement.
Interested Candidate can mail on - s.laharika@tcs.com
Regards,
Laharika-TCS HR
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