Application Engineer

2 weeks ago

New Delhi, India Trigent Software - Professional Services Full time

Hiring Drive | Technical Support Engineer – Platform Technologies (IC2) Location:Hyderabad (Onsite) | ️Drive Date:Monday,17th November 2025 ServiceNow Partner Drive | Trigent Software Pvt. Ltd.About the Role We’re hiring passionateTechnical Support Engineers (IC2 – Platform Technologies)to join a global technical support team driving customer success forServiceNow— one of the world’s leading digital workflow platforms.This is your chance to solve real-world challenges, enhance your platform expertise, and build a global career with cutting-edge enterprise technologies.⚙️What You’ll Do Troubleshoot and resolve platform, database, and integration-related issues on ServiceNow. Perform root cause analysis (RCA) for incidents and ensure permanent fixes. Collaborate with engineering teams to ensure a world-class customer experience. Create knowledge base articles and drive internal process improvements. Participate in rotational on-call / weekend support for global customers.Must-Have Skills ✅ Strong foundation inRelational Databases (MySQL / Oracle) ✅ Experience inLinux/Unix or Windows Serverenvironments ✅ Working knowledge ofWeb Application Stack (server, browser, DB layers) ✅ Hands-on experience withScripting (JavaScript / Python / Shell / PowerShell) ✅ Stronganalytical thinking & troubleshooting mindset ✅ Excellentcommunication & customer-handling skillsGood-to-Have ✨ Experience with theServiceNow platform ✨ Understanding ofITIL ,SaaS / PaaSmodels ✨ Familiarity withSplunk or log analysis tools ✨ Passion for continuous learning & problem-solvingEligibility Bachelor’s in Computer Science / IT OR 2+ yearsof relevant experience in technical support or software debugging️Drive Details In-person Drive Date:Monday,17th November 2025 Venue:Hyderabad (exact address to be shared post-shortlisting)Steps to Apply 1️⃣ Click and register your details here: https://app.fabrichq.ai/jobs/d834921e-f663-4094-b418-b8a06791c416 2️⃣ Upload your resume. If your skills match, you’ll receive anassessment linkvia email. 3️⃣ Complete the assessment before11th November 2025 – 4:00 PM. 4️⃣ Share a quick confirmation email (with your resume) to:vivek_s@trigent.com✅Note from Team Trigent This is a100% genuine career opportunitywithServiceNow (Partner Drive) . We respect your time and privacy — your personal information and shared video assessment will be usedstrictly for evaluation purposes only .Final Call If you’reavailable to attend the drive in person at Hyderabad on 17th November , and ready to take the next step toward a global tech career — this is your moment.⏰Apply & Complete Assessment by:11th November 2025, 4:00 PM#ServiceNow #TechnicalSupportEngineer #HyderabadJobs #HiringDrive #PlatformTechnologies #Trigent #CareerOpportunity #CustomerSuccess #TechSupport #ServiceNowJobs #WalkInDrive #NowPlatform #ITJobs #JavaScript #MySQL #Python #Linux

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