Trading Application Support Engineer

3 weeks ago


Chennai, Tamil Nadu, India VAYUZ Technologies Full time

JOB DESCRIPTION :

We are seeking a dynamic and results-driven Application Support Engineer with over two years of experience in the share-market industry. The ideal candidate will have a strong technical background in Linux, MySQL, and cloud platforms like Microsoft Azure and AWS.

This role involves managing large-scale projects, troubleshooting complex technical issues, and ensuring system performance and uptime through proactive support and documentation.

Role Expectations :

- Perform the Beginning of the Day (BOD) process by managing jobs, servers, conducting sanity testing, and resolving errors (PBDT, duplicate PAN IDs, job failures).

- Execute UAT and sanity testing for applications and handle migration activities.

- Provide technical troubleshooting and root cause analysis via log and data analysis.

- Acknowledge and track incident tickets to resolution, ensuring timely closures.

- Log, categorize, and prioritize bugs/alerts using tools like Kibana and Instana.

- Coordinate with Server Ops, Linux Admins, and DBAs for seamless operations.

- Create dashboards for real-time monitoring and maintain system health.

- Conduct QA and testing, track bugs, and ensure resolution across stakeholders.

- Proactively monitor systems, address alerts, and maintain application uptime.

- Document issues and remediation efforts, obtaining RCA sign-offs as needed.

Qualifications :

Operating Systems : Linux, Windows

Cloud Platforms : Microsoft Azure, AWS

Databases : MySQL, MongoDB

Tools : Kibana, Instana (monitoring)

- Strong analytical and troubleshooting skills

- Effective communicator across technical and non-technical teams

- Ability to multitask and adapt in a dynamic environment

(ref:hirist.tech)

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