Jain Amar Clothing

Business Manager Digital Commerce Role Overview:We are seeking an experienced and entrepreneurial Business Manager to spearhead growth across our digital commerce platforms - including our owned portal (Madameonline. com), Omni-integrated Madame stores, and all key marketplace channels (Nykaa, Myntra, Amazon, etc. This role carries end-to-end accountability for marketing, sales, merchandising, customer experience, and channel expansion. The goal: to grow/double the digital commerce over the next two years.Key Responsibilities:- Drive GMV and Net Sales across madameonline.com, omni-retail, and marketplaces. - Scale performance on platforms like Nykaa, Myntra, Amazon, etc.across SOR, PPMP, JIT models. - Launch new platforms and other Tier 2/Tier 3-centric digital commerce channels. - Onboard onto quick-commerce channels- Build core and basic range assortments specific to channel consumption behavior. - Own end-to-end assortment planning and seasonal budgeting to optimize sell-through. - Lead merchandising function to ensure alignment between demand, visibility, and inventory availability. - Supervise and guide Customer Care Associates (CCAs) to ensure timely resolution of grievances and elevate NPS. - Collaborate with MarCom and Performance Marketing for ROI-positive campaigns and conversion-focused execution. - Align inventory, pricing, and product visibility between online platforms and physical Omni retail stores. - Own reporting dashboards and deliver weekly/monthly KPI updates to leadership.Skills & Competencies:- 4+ years experience in e-commerce, digital retail, or marketplace operations. - Proven track record in fashion/lifestyle categories. - Strong grasp of platform models - SOR, PPMP, JIT, NSV vs MRP, return management. - Deep analytical ability - fluent in GA4, Shopify, Excel, and dashboarding. - Leadership of multi-functional teams (marketing, CCAs, ops, merchandising). - Agility to test & scale new platforms and consumer segments (ref:iimjobs.com)