Senior Technical Project Manager
2 weeks ago
Company Profile :
Founded in 2009, our client is a global fintech company. They provide online mobile payment services, offering a payment interface that directly charges payments made to participating retailers to a customer mobile phone number. Their clients include leading digital companies, social networks and major e-commerce retailers.
The Company has developed an accessible technology platform which is an interface for consumers, and links the phone carrier (Vodafone, Deutsche Telekom, EE etc.) together with global merchants (Google, Apple, Spotify, etc.) allowing these merchants to accept payments from anyone with a mobile phone.
Our client is headquartered in San Francisco and London, with offices in Mumbai, Munich and sales offices throughout the world, comprising c150 employees in total. Since November 2017, our client has been listed at London AIM.
Position Title : Senior Technical Project Manager
Location : Andheri, Mumbai-
Qualifications : BSc degree in Computer Science or equivalent experience in related disciplines.
Experience Required : 10 to 15 Years
Position Summary :
The Senior Technical Project Manager owns the technical and operational relationship with carrier partners and local payments providers and leads the technical scoping and integration of their payment solutions into Payments platform.
You will work with these external partners to assess their technical capabilities for a host of products and manage the technical integration projects with limited resources and tight timelines.
You will collaborate closely with Business Development, Product Management, Engineering, Program Management, and Support Operations in the process.
We're looking for an experienced Senior Technical Project Manager to join our Operations Solution Delivery team to manage technical integration with carrier billing and local payment methods partners. This is not only a highly externally focused role, but also one that is pivotal to internal teams serving as the payment solution expert for the markets covered. If you thrive in a fast-paced, constantly challenging environment, we'd love to talk with you.
Responsibilities :
The Technical Project Manager owns the technical and operational relationship with mobile carriers and merchants and leads the technical review and integration of carrier billing solution with mobile carriers and merchants.
You will work directly with both mobile carriers and merchants on a daily basis to assess their technical capability for a host of carrier billing solutions and integrate these solutions with limited resources and under tight timelines.
You will collaborate internally with cross-functional teams, including Business Development, Product Management, Engineering, and Operations in the process.
- Conduct comprehensive gap analysis and solution design with mobile carriers & wallets to ensure their billing solution meet the required technical and operational specifications
- Scope and obtain the technical details on integration with mobile carriers and wallets
- Onboard and support new merchants (including non-standard project-based integrations)
- Act as internal escalation contact for technical requests from merchants and carriers
- Lead project planning effort in the creation of project plan, tasks, and schedules
- Manage integration projects from initiation to launch, focusing on time and quality
- Maintain effective communication of project updates and issues with mobile carriers and merchants
- Effectively address project change requests and expectation while reducing scope creep
- Organize and facilitate regular project scrum to track project tasks and dependency
- Drive technical issues to resolution with urgency and focus, and serve as an escalation point
- Ability to review technical details with the help of Engineering to analyze and troubleshoot issues
- Is not afraid to lead and negotiate whenever needed
- Analyze and interpret multiple data sources to understands trends and underlying issues.
- Support Business Development in the pre-sales phase with technical inputs as and when required.
Required Skills :
- 10-15 years of technical project management or technical pre-sale experience in a technical capacity required, preferably within payments industry
- Knowledge of payments industry and work experience in integration of merchant / PSP with payment issuer is preferred
- Experience in mobile app development and SDK integrations will be an added advantage
- Experience integrating with third party web services across a variety of technologies (e.g. REST, SOAP, etc.)
- Excellent SQL skills
- You have a successful track record in delivering integration projects from concept to launch.
- You have a high degree of technical competency in software development practices, project management, and the ability to bridge the gap between technology and business needs.
- You are skilled in building and maintaining collaborative relationships with partners and payment issuers.
- You possess strong analytical and quantitative skills in order to gather insights from data to identify underlying issues.
- You thrive in a fast-paced, Scrum/Agile development environment with ability to multi-task and respond flexibly to change.
- You deal well with ambiguity and changing deadlines while keeping focused on delivering results.
- You are a strong and effective project leader who can prioritize well and communicate effectively.
- You are comfortable getting your hands dirty in day-to-day tasks to get things done.
- You are an experienced self-starter with a problem-solving focus, an analytical mindset, and extreme attention to detail.
- Proficient in written and spoken English in a business setting.
Perks & Benefits :
- 5 Days Working
- Fun Fridays
- If you have any questions or concerns, please do not hesitate to contact us.
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