
Manager - Training (RCM)
3 weeks ago
Job Roles & Responsibilities:
- Excellent organization and project management skills - this will require aggressive planning, organizing and coordinating, negotiating, establishing effective cross-team relationships, prioritization, and delivery against objectives.
- Strengthen internal processes for communications, needs identification, internal facilitator management and reporting dashboards and metrics.
- Identify opportunities for ongoing process improvements and drive team to implement such projects.
- Responsible to design and facilitate Training Programs
- Delivery of Batches in adherence to times lines
- Conducting Training Needs Analysis
- Training Metrics and Performance Dashboards
- Content Development & Knowledge Management
- Evaluate effectiveness of Training Intervention
- Responsible to lead all the training improvement projects
- Liaison with leadership team and other senior staff to address training needs
- Planning and organizing continues improvement program for Existing employees
- Conducting TTT programs for trainers & supervisors
- Designing Leadership Training Courses
- Work strategically with L&D team to identify and share best-in-class learning solutions
- Maintain and enhance Training Policies and Procedures
- Active participation in staff recruitment interviews, created domain hiring tests for new hires
Desired Skills:
- 10+ years of RCM Domain experience
- Extensive knowledge of RCM industry
- Strong Leadership skills
- Excellent written and verbal communication skills
- Knowledge of process improvement programs like Six Sigma or Kaizen
- Open to work in night shifts
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