Manager - Training (RCM)

3 weeks ago


Salem, Tamil Nadu, India Credence Global Solutions Full time

Job Roles & Responsibilities:

  • Excellent organization and project management skills - this will require aggressive planning, organizing and coordinating, negotiating, establishing effective cross-team relationships, prioritization, and delivery against objectives.
  • Strengthen internal processes for communications, needs identification, internal facilitator management and reporting dashboards and metrics.
  • Identify opportunities for ongoing process improvements and drive team to implement such projects.
  • Responsible to design and facilitate Training Programs
  • Delivery of Batches in adherence to times lines
  • Conducting Training Needs Analysis
  • Training Metrics and Performance Dashboards
  • Content Development & Knowledge Management
  • Evaluate effectiveness of Training Intervention
  • Responsible to lead all the training improvement projects
  • Liaison with leadership team and other senior staff to address training needs
  • Planning and organizing continues improvement program for Existing employees
  • Conducting TTT programs for trainers & supervisors
  • Designing Leadership Training Courses
  • Work strategically with L&D team to identify and share best-in-class learning solutions
  • Maintain and enhance Training Policies and Procedures
  • Active participation in staff recruitment interviews, created domain hiring tests for new hires

Desired Skills:

  • 10+ years of RCM Domain experience
  • Extensive knowledge of RCM industry
  • Strong Leadership skills
  • Excellent written and verbal communication skills
  • Knowledge of process improvement programs like Six Sigma or Kaizen
  • Open to work in night shifts


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