Amazon - Senior Program Manager - Amazon Vendor Services
10 hours ago
Sr Program Manager - Amazon Vendor Services team is looking for a customer-focused Program Manager who is highly organized, business-focused, and has analytical capabilities. This Program Manager works directly with the organization's leadership team, and will own developing and leading business operations; running business initiatives for vendor-facing teams; and driving process improvement across global business mechanisms.This role is inherently cross-functional: success will depend on your ability to operate efficiently across teams, drive alignment (or identify critical decisions/debate) among stakeholders, and ensure accountability from contributing teams and individuals.Key responsibilities and deliverables include:Subject Matter Expertise: - Possesses deep knowledge of the topic and is the Go-to person for anything related to the topic by AVS teams.Program Vision: - Defines & Develops the vision of the program owned including building 3YP plans, OP1, OP2 plans for the program.Problem Identification & Solutioning: - Identifies key problem/ opportunity areas in the program by evaluating current performance & seeking inputs from stakeholders and owns solutioning of the identified problems by partnering with different teams in Amazon.Supports Product Development: - Partners with Amazon product teams to conceptualize and launch products that help resolve identified problem areas.Results & Accountability: - Commitment towards goals & drives complex projects with focus on improving Program Metrics. - Delivers Opex Efficiency, HC Savings & expansion from the program leading to Amazons bottom line improvement.Knowledge Building: - Develops & implements trainings on relevant topics defined by training needs identification process. - Facilitates, trains & coaches team members in the use of Tools/Techniques relevant for the program success.WW Collaboration: - Partners with Market Place/Central Program Managers in identifying process improvements & best practices sharing.Automation & Technology: - Partners with RBS Tech/ACES Teams to automate/improve processes to bring efficiencies. - Drives upstream defect elimination.Key job The candidate has an obsession for customers and an interest in building innovative solutions; must have proven analytical capabilities (including ability to deep dive, root cause and eliminate defects upstream) and ability to multi-task; and can thrive in a fast-paced environment with exceptional communication and project management skills. - The candidate must have outstanding judgment, compassion, and interpersonal skills with the ability to work collaboratively with colleagues in many areas across the company. - This role calls for an individual who is technically smart to gain credibility with customers and stakeholders at various levels of the organization.About the team:Amazon Vendor Services are a suite of services designed to help Amazon's most strategic vendors grow and deliver the best customer experience by working across all key retail levers (e.g. selection, availability, operational efficiency, catalog quality, and marketing). The service is delivered primarily through Brand Specialists assigned to specific vendors. Amazon has an ambitious vision for the future of this service, focusing on business impact for vendors and the categories, operational scalability and vendor satisfaction. (ref:iimjobs.com)
-
Manager, Program Management, Amazon Pay CX
3 weeks ago
Bengaluru, India Amazon Full timeOver the past 20 years, Amazon has reinvented on behalf of the consumer and has become one of the largest internet retailer and marketplace in the world with over $200 billion in revenue globally. Amazon is now reinventing on behalf of the customer and focused on building the largest and most innovative payments business in the world, and we are recruiting...
-
Bengaluru, India Amazon Full timeAmazon is the most customer-centric company. In the light of this, the company is offering to our most engaged customers – sellers/vendors (and not only) the highest level of services, encouraging them to participate to grow their businesses on Amazon. Amazon Vendor Services (AVS) in partnership with Retail Business Services (RBS) are a paid B2B service...
-
Program Manager
3 weeks ago
Bengaluru, India Amazon Full timeAmazon is looking for a motivated individual for the profile of Program Manager for its Amazon Shipping / Ship with Amazon Program team. The goal is to develop easy-to-use, reliable and transparent transportation services that beat all existing shipping alternatives for our customers. In doing this, Amazon Shipping is deeply studying customer shipping needs...
-
Bengaluru, Karnataka, India Amazon Full time ₹ 15,00,000 - ₹ 25,00,000 per yearAmazon is the most customer-centric company. In the light of this, the company is offering to our most engaged customers – sellers/vendors (and not only) the highest level of services, encouraging them to participate to grow their businesses on Amazon.Amazon Vendor Services (AVS) in partnership with Retail Business Services (RBS) are a paid B2B service...
-
Bengaluru, Karnataka, India Amazon Full time ₹ 10,000 - ₹ 50,000 per yearDESCRIPTIONAmazon is the most customer-centric company. In the light of this, the company is offering to our most engaged customers – sellers/vendors (and not only) the highest level of services, encouraging them to participate to grow their businesses on Amazon.Amazon Vendor Services (AVS) in partnership with Retail Business Services (RBS) are a paid B2B...
-
Senior Technical Program Manager, Amazon Photos
3 weeks ago
Bengaluru, India Amazon Full timeAmazon Photos empowers customers to preserve, share, and relieve their memories using innovative AI-powered experiences on mobile applications, web, desktop, Amazon devices, and as part of Alexa+. We strive to provide customers with the best memories companion for them and their families. We are seeking an experienced Senior Technical Program Manager to...
-
Bengaluru, Karnataka, India Amazon Full time ₹ 12,00,000 - ₹ 36,00,000 per yearRBS Retail Efficiency team is seeking a Manager, Account Management to lead the Vendor Consultant Program. This role involves leading a team of 60+ professionals managing the AU,CA & Emerging MPs. Success in this position will be measured through business goals achievement, operational metrics performance, vendor experience ratings, and operational cost...
-
Bengaluru, India Amazon Full timeRBS Retail Efficiency team is seeking a Manager, Account Management to lead the Vendor Consultant Program. This role involves leading a team of 60+ professionals managing the AU,CA & Emerging MPs. Success in this position will be measured through business goals achievement, operational metrics performance, vendor experience ratings, and operational cost...
-
Bengaluru, Karnataka, India Amazon Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDESCRIPTIONRBS Retail Efficiency team is seeking a Manager, Account Management to lead the Vendor Consultant Program. This role involves leading a team of 60+ professionals managing the AU,CA & Emerging MPs. Success in this position will be measured through business goals achievement, operational metrics performance, vendor experience ratings, and...
-
▷ Urgent Search! Senior Program Manager, Amazon
3 weeks ago
Bengaluru, India Amazon Full timeSpeed in shopping matters and offering same day and faster speeds (Sub-same Day, SSD) on wide selection is critical. Given the increasing customer expectations on speed and evolving market landscape, SSD program is rapidly growing and continuously evolving. We works towards offering the right selection to our customers in a reliable and easy to discover...
