Client Servicing Specialist

1 month ago


Meerut, India Schbang Full time

Key Responsibilities


Client Servicing: Act as one of the primary points of contact for client. Build and nurture


strong professional relationships with clients to gain a deep understanding of their


objectives and requirements.


Client Satisfaction: Proactively measure and evaluate client satisfaction levels. Implement


strategies to continually improve client experience and exceed expectations.


Partner Relationship Management: Build relationship with the partners to ensure that


their needs are met by effective communication, problem-solving and prompt responses.


Communication: Demonstrate exceptional communication skills in all interactions with


clients and internal stakeholders. Provide regular project updates, progress reports, and


any potential roadblocks to relevant parties to ensure transparency and alignment.


Time Management: Efficiently manage multiple projects simultaneously, prioritising tasks


and resources to meet deadlines and deliver high-quality results.


Quality Assurance: Ensure all project deliverables meet the company's quality standards


and align with the client's expectations. Articulating brand requirements and


communicating the same to the relevant stakeholders.




Qualifications:



●Proven experience in Client Services.


●Excellent communication and time management.


●Prior agency experience and working with a huge brand is a plus.



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