Manager, Quality Assurance- Hardlines
7 days ago
Job summary
- Product Quality Assurance & Quality Control
- Manage the product quality process to ensure support for the Merchant strategy and store customer satisfaction
- Ensure that products shipped are safe, legal, meet buying country specifications, and are ‘fit for purpose’.
- Total Quality Assurance of products supporting factory selection through to shipment
- Analysis and improvement actions from feedback on customer returns and ‘in store’ product assessments
- Production capability and capacity checks to support on-time delivery
- Support sustainable improvement of the production base wherever applicable
Requirement
- Relevant Experience: 8-12 years
- Understand and contribute towards achieving or exceeding the agreed yearly Goals and Objectives
- Support the Sr Manager – QA to organize and manage the QA Team workload
- Check factories we are working with are audited, capable and meet Wal-Mart’s quality, product compliance and safety requirements
- Work with factories to ensure shipped product quality meets or exceeds WM agreed standards • Identify product risk levels and take actions to minimize product instore and customer challenges
- Carry out the QA/QC process of pre-production, ‘in-line’, final product reviews, and system audits as needed.
- Work with factories to help them continuously improve product quality.
- Carry out continuous improvement projects both internally within Walmart Sourcing, and externally with the Supply base • Actively contribute ideas and best practices to the Manufacturing Excellence/ QA Manual/ Inspection protocol etc.
Essential Functions of the Job
- Work with the Sr Manager - QA to contribute to completing or exceeding agreed yearly Goals and Objectives
- Develop and manage the factory DQA and Quality Team to consistently meet and improve product quality, process execution, and get product right first time
- Use the global QA standard operating procedures and data analysis to identify and resolve production quality issues early in the product life cycle
- Understand the QA Process to be able to mentor new Associates and support new Supplier and factory onboarding
- Carry out product Risk Assessment to identify and carry out timely pre-production and in-line inspections, to support Wal-Mart’s quality, product compliance and safety, and delivery objectives
- Provide feedback to QA Management on factory capability, audit and improvement
- Provide support to WMGS and factory management for products technical challenges.
- Support the Manager – QA in data analysis for the country/region and creating action plans for improvement
- Actively link with other regional QA Teams to complete projects that provide benefit across all regions
- Lead and participate in QA Team Projects and Cross Functional Team Project Groups
Walmart Sourcing doesn’t charge any recruitment or similar fee in the recruitment process including but not limited to interview, offering and onboarding.
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