TCS Hiring for Genesys cloud implementation expert
3 days ago
Job Title: Genesys cloud implementation expert - Cloud Contact CenterLocation: PAN IndiaExperience: 8 to 12 YearsJob Description:Experience & Skill Requirements: - 12 + years of experience in Contact Center technology - End-to-end solution design and implementation experience in Cloud Contact Center (Genesys Cloud CX / NICE CXone / Amazon Connect / Five9) - Must have experience in AI, Gen AI and Agentic AI solutions (offered by any hyperscalers or 3rd party conversational AI providers) - Must have worked on AI, Gen AI and Agentic AI capabilities Contact Center‘s offer for Prediction, self-service, augmentation and enhance operational excellence - Must have experience in desinging end-to-end AI enabled Contact Center solution for a large enterprise customer (B2C) - Cloud Contact Center Architect certifications are preferredResponsibilities: - Responsible for Cloud Contact Center solution design (Genesys Cloud CX / NICE CXone / Amazon Connect / Five9) - Responsible for infusing AI into the Contact Center solutions - Layout approach for integrating Cloud Contact Center platforms with Enterprise Business Applications - Conduct solution reviews to identify gaps and propose tangible recommendations - Ability to ensure the solution is in compliance with customer‘s security standards - Ability to callout risks (if any) at the early stage of the project - Mentor / guide implementation team - Create PPT presentationKind Regards,Priyankha M
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Pune, India Tata Consultancy Services Full timeJob Title: Genesys cloud implementation expert - Cloud Contact Center Location: PAN India Experience: 8 to 12 Years Job Description: Experience & Skill Requirements: - 12 + years of experience in Contact Center technology - End-to-end solution design and implementation experience in Cloud Contact Center (Genesys Cloud CX / NICE CXone / Amazon Connect /...
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Pune, India Tata Consultancy Services Full timeJob Title: Genesys cloud implementation expert - Cloud Contact Center Location: PAN India Experience: 8 to 12 Years Job Description: Experience & Skill Requirements: - 12 + years of experience in Contact Center technology - End-to-end solution design and implementation experience in Cloud Contact Center (Genesys Cloud CX / NICE CXone / Amazon Connect /...
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Pune, India Tata Consultancy Services Full timeJob Title: Genesys cloud implementation expert - Cloud Contact Center Location: PAN India Experience: 8 to 12 Years Job Description: Experience & Skill Requirements: - 12 + years of experience in Contact Center technology - End-to-end solution design and implementation experience in Cloud Contact Center (Genesys Cloud CX / NICE CXone / Amazon Connect /...
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Pune, India Tata Consultancy Services Full timeJob Title: Genesys cloud implementation expert - Cloud Contact CenterLocation: PAN IndiaExperience: 8 to 12 YearsJob Description:Experience & Skill Requirements: - 12 + years of experience in Contact Center technology - End-to-end solution design and implementation experience in Cloud Contact Center (Genesys Cloud CX / NICE CXone / Amazon Connect / Five9) -...
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Genesys Cloud Bot Developer
2 weeks ago
Pune, India ACL Digital Full timeACL Digital (An Alten Group Company) hiring for Genesys Cloud Bot Developer.Interested candidates can reach out at : 3+ YearsLocation: RemoteNotice Period: Less than 2 WeeksExperienced Genesys Cloud Bot Developer to design, build, and optimize intelligent IVR and chatbots within the Genesys Cloud CX environment. This role will be pivotal in extending our...
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Genesys Cloud Architect
3 weeks ago
Pune, India People Prime Worldwide Full timeAbout Client :- Our client is a French multinational information technology (IT) services and consulting company, headquartered in Paris, France. Founded in 1967, It has been a leader in business transformation for over 50 years, leveraging technology to address a wide range of business needs, from strategy and design to managing operations. The company is...
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Genesys Cloud Architect
3 weeks ago
Pune, India People Prime Worldwide Full timeAbout Client :- Our client is a French multinational information technology (IT) services and consulting company, headquartered in Paris, France. Founded in 1967, It has been a leader in business transformation for over 50 years, leveraging technology to address a wide range of business needs, from strategy and design to managing operations. The company is...
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Genesys Cloud Architect
3 weeks ago
Pune, India People Prime Worldwide Full timeAbout Client :-Our client is a French multinational information technology (IT) services and consulting company, headquartered in Paris, France. Founded in 1967, It has been a leader in business transformation for over 50 years, leveraging technology to address a wide range of business needs, from strategy and design to managing operations.The company is...
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Genesys Cloud Architect
3 weeks ago
Pune, India People Prime Worldwide Full timeAbout Client :-Our client is a French multinational information technology (IT) services and consulting company, headquartered in Paris, France. Founded in 1967, It has been a leader in business transformation for over 50 years, leveraging technology to address a wide range of business needs, from strategy and design to managing operations.The company is...
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Genesys Cloud Architect
3 weeks ago
Pune, India People Prime Worldwide Full timeAbout Client :-Our client is a French multinational information technology (IT) services and consulting company, headquartered in Paris, France. Founded in 1967, It has been a leader in business transformation for over 50 years, leveraging technology to address a wide range of business needs, from strategy and design to managing operations.The company is...
