Lead Engineer

3 weeks ago

Gurugram, India Wipro Digital Operations and Platforms Full time
Designation: Lead Engineer

Location: Gurugram / Bangalore

Band: B3 (6-9yrs)

Key Responsibilities:

- Implement platform applications and features that transform and optimize the way support teams operate in their day-to-day lives.- Develop and implement new ServiceNow Integrations with 3rd party apps for data sync and automation.- Develop flows and scripts to personalize existing ServiceNow applications to improve business processes and remove manual intervention from support teams.- Constantly think about innovating and improving team’s way of working, setting up best practices, bringing up innovative and out of the box solutions.- Take complete ownership of the projects assigned until delivery and provide support, if needed, post deployment.- Solving complex problems in a highly dynamic and agile environment.- Having a strong focus on code quality, reusability and scalability of the implemented solution.- Lead and participate in design/architectural, technical reviews and UAT demos for the various projects undertaken.- Create design/technical documentations for new components/integrations built.

Skills Required:

- Good verbal and written communication.- Min 2 years of experience into People Management.- Good understanding of ServiceNow Development Platform including (but not limited to) ITSM, ITOM, ITAM, Employee Lifecycle/HR.- Understanding on ServiceNow Client-side and Server-side scripting, REST APIs, Flow Designers, MID Servers, Service Portal- Good understanding of programming languages HTML, JavaScript, SQL, Angular JS, Python or expertise in any other programming language- SQL Server or other database technology experience- Convincing problem solving and analytical skills with the ability to handle and address complexity under pressure- Detailed oriented nature to seek and understand all the details of the problem before beginning to solve it.- Ability to drive your projects from inception to completion and overcome challenges along the way.

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