DWP Subject Matter Expert EUC

Location India Any LTIM office preferably in Bangalore

Key areas of

responsibility SCCM Architecture design proposals Implementation for muti domain forest environments Detailed knowledge on SCCM architecture Strong knowledge of SCCMINTUNE compliance and governance model Handon experience on MP DP and CAS and Primarysecondary sites management Database knowledge SQL and reporting services and SCCM migration tools Experience of client management and deployment strategies Good Experience in end user computing management Deployment of Win 10 WIN11 serving plans using OSD module good understanding on task sequence creation and image deployment migration for Win 10 Win 11 Image creation ISO MBAM concepts and configuration knowledge Good understanding of hardware drivers injections and Windows OS nonwindows patches Knowledge of SQL database SQL reporting services and good understanding of custom queries Strong understanding of SCCM and INUTNE comanaged enrolled configurations and scenarios Feature upgrade handling desktop analytics Handling CMG and SSL connectivity for DMZ network internet connectivity Familiar with third party tools integrations with SCCM like patch my pc admin studio or any other integrations Plan and execute SCCM upgrades patches and hotfixes Package test and deploy complex applications using SCCM in compliance with industry best practices Collaborate with application owners and business units to gather and translate requirements into deployment solutions Hands on experience in Deploying Windows Autopilot Hands on experience in rolling out MAM and MDM solutions for enterprises Knowledge worked on manual build imaging for unattended installation for various device models Basic knowledge on Active directory Azure Active Directory firewall Antivirus DNS Networking concepts Knowledge worked on IntuneSCCM tools utilities Day to day operational stability Ability to prioritize multiple tasks Scripting experience like VB Script and PowerShell Knowledge in Application packaging is an added advantage Ability to prepare POC creating RFC Implementing Service improvements etc Responsible for proper escalation communications and management of production system problems Windows Servers IIS and server configuration knowledge

Requirements Candidate with 12 to 15 Yrs strong experience and expertise in planning design and implementing SCCM and Intune platform for small and largescale environments SCCM experience like OSD software distribution application management management points distributions points and CAS along with primary sites Strong in troubleshooting incident analysis resolution problem definition root cause analysis and faster resolution of distribution failures Strong interpersonal and presentation skills Good technical documentation skills Good verbal and written communication skills problem solving skills customer service and interpersonal skills

Experience in migrating AD Group Policies to Intune PoliciesProfiles Scripting experience like VB Script and PowerShell Knowledge in Application packaging is an added advantage Experience in Security Updates Deployment using SCCMIntune and manage Patch Testing Deployments with change and Release Process would be added advantage Prepare Design document and get it approved from Architect internally and from client architect Prepare migration build and test cases document Build the environment as per the design and validate Ensure readiness for migration Ensure migrations implementations are completed on time or per schedule Resolve issues during post migration

Other Attributes Good to have knowledge or working experience on the migration tools such Manage Engine JAMF AirWatch and any other 3rd party tools for EUC Good knowledge of SCCM Intune integration with tools like Service now and any other ITSM tools Excellent written oral and presentation skills Ability to explain technical procedures in business terms so that customers understand Ability to develop strategic customer relationships gain trust and respect for the team Able to solve complex technical problems through sound and methodical troubleshooting

Education Required Bachelor masters degree

Skills

Mandatory Skills : SCCM,Windows Server,BigFIX,Ivanti - UEM,Desktop Central