Food And Beverage Associate

4 weeks ago

New Delhi, India The Raintree Hotels Full time

Responsibilities -- Provide excellent customer service to guests by taking orders, answering questions about menu items, and making recommendations. - Record guest orders accurately and relay them to the kitchen or bar staff. - Ensure that special dietary requirements or requests are noted and communicated. - Serve food and drinks to guests, adhering to the hotel's service standards, including proper etiquette and timing. - Prepare and set tables for dining, ensuring that they are clean, well-arranged, and properly equipped with utensils, glassware, and napkins. - Be knowledgeable about the menu items, including ingredients, preparation methods, and pricing, in order to answer guest inquiries. - Suggest additional menu items, specials, or beverages to enhance the guest's dining experience and increase revenue. - Present bills to guests, process payments, and provide change or receipts. Handle any billing inquiries or issues. - Ensure that dining areas are clean, tidy, and well-maintained. Clear and reset tables for the next guests. - Collaborate with kitchen staff, bartenders, and other service associates to ensure smooth and efficient food and beverage service. - Address guest concerns, complaints, or requests promptly and professionally to ensure a positive dining experience. - Assist with promoting special promotions, events, or new menu items to guests.Skills & Requirements:- Hotel Management graduate education preferred. - Pleasing personality and good communication skills. - Computer dexterity: MS Office (Word, Excel, PPT). - Prior relevant hospitality experience in position of application. - Freshers are welcome.

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