Pega Decisioning Consultant

5 days ago

Chennai, India FINDERNEST SOFTWARE SERVICES Full time

Description : Job Title : Pega Decisioning Consultant (PCDC)Locations : Bangalore & ChennaiJob Description : We are seeking a Pega Decisioning Consultant with hands-on experience in Pega Customer Decision Hub (CDH) to design and implement intelligent decisioning solutions. The ideal candidate will be responsible for building real-time decisioning strategies, next-best-action (NBA) frameworks, and customer engagement journeys leveraging Pega CDH Responsibilities : - Design, configure, and implement Pega CDH solutions to support customer engagement and personalization initiatives.- Develop and manage Next-Best-Action (NBA) and Next-Best-Offer (NBO) strategies.- Work with business teams to understand requirements and translate them into decisioning logic and strategies.- Configure decisioning components such as propositions, engagement policies, predictive models, and adaptive models.- Integrate Pega CDH with external data sources and channels (web, mobile, CRM, etc.).- Collaborate with architecture and development teams to ensure scalable and high-performance decisioning solutions.- Support unit testing, system integration testing, and production deployments.- Troubleshoot and optimize decisioning workflows and Skills & Qualifications : - Proven experience in Pega Customer Decision Hub (CDH) development and configuration.- Certifications required : CSA, CSSA, CPDC- Certification should be done 2018 to 2022- Pega CSSA Certification and Pega Decisioning Consultant(CDH)- Experience in Pega CDH 8.X or higher versions, NBAD framework- Strong understanding of Pega BPM tools, rule creation, and case management.- Expertise in system integration techniques and managing complex software configurations.- Solid problem-solving skills with a detail-oriented approach.- Experience working in Agile environments and familiarity with the full : - Pega certification or equivalent credentials in BPM solutions.- Experience integrating Pega applications with other enterprise systems and CRM & Culture Highlights : - Opportunity to work on transformative technologies in a collaborative, on-site environment.- Supportive culture that values continuous learning, professional growth, and innovation.- Competitive compensation and benefits with clear career progression paths. (ref:hirist.tech)

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