Information Technology Service Management Specialist
1 week ago
BMC is looking for a Lead System Administrator to join our amazing teamIn this role, you will be a part of a team of system administrators, responsible for providing Windows, Linux, AWS, Kubernetes, Docker & Virtualization support on VMware & Cloud technology. You will maintain and support all OS platform, Private, and public cloud deployment.Here is how, through this exciting role, YOU will contribute to BMC's and your own success:- Develop, configure, and maintain ITSM workflows, modules, and integrations. - Implement automation and AI/ML-driven solutions (chatbots, predictive service management, workflow optimization) to improve service outcomes. - Partner with stakeholders to gather requirements, design scalable solutions, and deliver enhancements. - Ensure ITIL-aligned processes (Incident, Problem, Change, Request, Knowledge) are effectively supported and optimized. - Provide advanced technical support for ITSM platforms, including complex troubleshooting, root cause analysis, and resolution of high-priority issues. - Collaborate with operations teams to ensure platform reliability, performance tuning, and proactive monitoring. - Integrate ITSM platforms with enterprise applications, monitoring tools, and cloud services. - Mentor junior team members and contribute to development best practices. - Stay updated on emerging ITSM, AI, and automation trends to propose innovative solutions.To ensure you’re set up for success, you will bring the following skillset & experience:- Bachelor’s degree in computer science, Information Systems, or equivalent experience. - 5+ years of hands-on ITSM development experience (BMC Helix ITSM - Digital Workplace (DWP), Business Workflow). - Proficiency in programming/scripting (Java, JavaScript, Python, SQL, REST APIs). - Proven track record in implementing automation within ITSM platforms. - Solid understanding of ITIL practices and enterprise IT operations. - Experience in system integrations across ITSM and enterprise ecosystems. - Experience providing advanced production support, including incident resolution, performance troubleshooting, and issue prevention strategies. - Hands-on experience with BMC Helix ITSM / BMC Remedy development and administration. - Hands-on experience with BMC Innovation Studio - Exposure to AI/ML in ITSM (intelligent routing, NLP chatbots, predictive analytics). - Familiarity with cloud platforms (AWS, Azure, GCP) and containerized deployments (Docker, Kubernetes). - ITIL v3 or v4 Certification.
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Information Technology Specialist
1 week ago
Delhi, Delhi, India TechNyanja Agencies Full time ₹ 6,00,000 - ₹ 12,00,000 per yearRole DescriptionThis is an on-site, full-time role for an Information Technology Specialist located in Delhi, India. The Information Technology Specialist will be responsible for managing and maintaining network systems, ensuring network security, and troubleshooting IT-related issues. This individual will also provide exceptional customer service, assisting...
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Information Technology Specialist
2 weeks ago
Delhi, Delhi, India Corporate Warranties (I) Pvt. Ltd. Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionEstablished in 1998, Corporate Warranties (I) Pvt. Ltd. has grown to become India's largest provider of extended and comprehensive warranty solutions. We service a wide range of sectors including automobile, consumer durables, and electronics, from small dealerships to major manufacturers. With over 19 years of experience, we pride...
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Information Technology Support Specialist
3 weeks ago
New Delhi, India Resecurity Full timeCompany Description Resecurity is an American cybersecurity company headquartered in Los Angeles, California. They provide next-generation endpoint protection and intelligence-driven cybersecurity solutions to leading Fortune 500 corporations and governments worldwide.Role Description This is a full-time hybrid role for an Information Technology Support...
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Information Technology Support Specialist
4 weeks ago
New Delhi, Delhi, India, Delhi Resecurity Full timeCompany Description Resecurity is an American cybersecurity company headquartered in Los Angeles, California. They provide next-generation endpoint protection and intelligence-driven cybersecurity solutions to leading Fortune 500 corporations and governments worldwide. Role Description This is a full-time hybrid role for an Information Technology Support...
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Information Technology Specialist
2 weeks ago
Delhi, Delhi, India Times OTT Magazine Full timeCompany DescriptionTimes OTT MediaTechis a leading media infrastructure organization supporting group companies across Asia. We specialize in managing advanced technology ecosystems that power media operations, digital platforms, and enterprise systems. With a focus on innovation, reliability, and scalability, we ensure seamless integration of technology...
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Information Technology Support Specialist
4 weeks ago
New Delhi, India Sonata Software Full timeAbout Sonata SoftwareIn today's market, we observe a distinct duality in technology adoption. On one front, clients are keenly focused on cost containment, while on the other, there is a strong drive to modernize their digital storefronts, aiming to appeal to both consumers and B2B customers alike.As a leading Modernization Engineering company, we aim to...
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Information Technology Support Specialist
3 weeks ago
New Delhi, India Sonata Software Full timeAbout Sonata SoftwareIn today's market, we observe a distinct duality in technology adoption. On one front, clients are keenly focused on cost containment, while on the other, there is a strong drive to modernize their digital storefronts, aiming to appeal to both consumers and B2B customers alike. As a leading Modernization Engineering company, we aim to...
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Specialist - Information Technology & Systems
4 weeks ago
New Delhi, India Immuneel Therapeutics Pvt. Ltd. Full timeAbout Immuneel Immuneel Therapeutics Private Limited is a pioneering start-up company leading the charge in cell therapy and personalized immunotherapy for patients in India. For more details, please referwww.immuneel.comWe Pursue, with Purpose, to serve our Patients (3 Ps) by Connecting within, Collaborating globally and Creating (3 Cs) solutions. Our...
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Specialist - Information Technology & Systems
3 weeks ago
New Delhi, India Immuneel Therapeutics Pvt. Ltd. Full timeAbout ImmuneelImmuneel Therapeutics Private Limited is a pioneering start-up company leading the charge in cell therapy and personalized immunotherapy for patients in India. For more details, please referWe Pursue, with Purpose, to serve our Patients (3 Ps) by Connecting within, Collaborating globally and Creating (3 Cs) solutions. Our flexible, diverse, and...
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Information Technology Service Delivery Manager
4 weeks ago
New Delhi, India Suzlon Group Full timeLocation:Pune Department:IT Infrastructure Reports To:Head – End User IT Employment Type:Full-time Job Location -HadapsarJob Purpose: The Lead – IT Service Delivery is responsible for ensuring the seamless delivery of IT services across the organization. This includes managing service operations, vendor relationships, SLAs, incident/problem/change...
