ServiceNow SPM Process Consultant

4 weeks ago

Bengaluru, Karnataka, India HIC Global Solutions Full time

Key Responsibilities :

- Workshop Leadership : Effectively lead and facilitate client workshops to gather and finalize requirements for ServiceNow SPM.

- Requirements Analysis : Translate business needs into clear, actionable user stories and secure client approval.

- Client Collaboration : Engage clients actively during workshops, asking insightful questions, and addressing queries to drive productive discussions and decisions.

- Solution Design : Collaborate with technical teams to design and implement solutions that align with the defined requirements.

- Documentation : Create and maintain comprehensive documentation, including process flows, user stories, and functional specifications.

- Strategic Guidance : Act as a trusted advisor to clients, guiding them on best practices for SPM to optimize their project and portfolio management Skills & Qualifications :

- Experience : 6-9 years of experience as a consultant, with significant focus on ServiceNow.

- ServiceNow SPM : Proven expertise in ServiceNow Strategic Portfolio Management (SPM).

- Communication : Exceptional communication and interpersonal skills, with the ability to lead discussions and articulate complex ideas to diverse audiences.

- Problem-Solving : Strong analytical skills to understand client challenges and translate them into effective solutions.

- Availability : Must be an immediate joiner.

- Location : Willingness to work in a hybrid model from our Bangalore or Noida office. (ref:hirist.tech)

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