SysTechCorp - Lead ServiceNow Developer
4 weeks ago
Position : Lead Service Now Developer.
Experience : 6+ years.
Location : Pan India.
Work Mode : Hybrid.
Shift : General.
Key Responsibilities :
- Lead the design, development, and customization of ServiceNow applications across various modules (ITSM, ITOM, ITBM, HRSD, etc.).
- Design, develop, and implement ServiceNow Service Portals, workflows, and automation.
- Develop and customize Business Rules, UI Pages, UI Scripts, Script Includes, Client Scripts, and REST API Integrations.
- Lead and mentor a team of ServiceNow developers, providing guidance and support throughout the development lifecycle.
- Collaborate with stakeholders to gather business requirements and translate them into technical specifications.
- Perform system and integration testing with sample and live data, ensuring all solutions are fully integrated and functional.
- Oversee and ensure the adherence to SDLC processes, coding standards, and best practices.
- Collaborate with Platform Architects and stakeholders to ensure the technical design aligns with business requirements and ServiceNow best practices.
- Manage ServiceNow updates, releases, and ensure seamless deployment of new features or patches.
- Provide leadership in the troubleshooting and resolution of issues related to ServiceNow applications.
- Foster a collaborative environment and ensure knowledge sharing across the team.
- Stay updated with new ServiceNow features and tools to continuously improve platform capabilities.
Required Qualifications :
- Bachelors degree in Computer Science, Information Technology, Business Management, or a related field.
- ServiceNow Administrator Certification and ServiceNow Developer Certification (preferred).
- 5+ years of experience in ServiceNow development, with a strong understanding of platform architecture and customization.
- Hands-on experience in ServiceNow modules (ITSM, ITOM, ITBM, HRSD, etc.).
- Proficiency in scripting languages such as JavaScript, HTML/CSS, and REST APIs.
- Strong knowledge of ServiceNow integrations using SOAP, REST, and Web Services.
- Experience in implementing ServiceNow Service Portals, CMDB, and Discovery.
- Knowledge of Agile/SCRUM methodologies and experience working in an Agile environment.
- Strong communication skills, with the ability to collaborate effectively with stakeholders and team members.
- Experience with third-party integrations and orchestration in ServiceNow.
- Ability to handle multiple projects, set priorities, and meet deadlines in a fast-paced environment.
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