SAP HANA/SD/CS Consultant

4 weeks ago

Bengaluru, India Nasugroup Full time

Description :We are seeking an experienced SAP HANA SD with CS (Warranty Management) Consultant to join our Industrial Sector team. The ideal candidate will have strong expertise in Sales & Distribution (SD) and Customer Service (CS) modules within SAP S/4HANA, focusing on Warranty Management, Returns, and Refunds. Candidates must have hands-on experience in S/4HANA environments, with brownfield implementation experience preferred.Key Responsibilities :- Design, configure, and support SAP SD and CS modules, focusing on Warranty Management processes.- Manage refunds, returns, repair orders, service contracts, and warranty claims within the OTC (Order-to-Cash) framework.- Collaborate with business and functional teams to gather requirements and translate them into system configurations.- Integrate SD/CS Warranty functionality with other SAP modules (MM, FI, PP, etc.).- Troubleshoot and resolve issues related to warranty, service, and returns processes.- Participate in S/4HANA migrations, upgrades, or brownfield implementations.- Ensure system configurations align with business requirements and SAP best practices.- Document functional specifications and work closely with technical teams for custom developments or enhancements.Required Skills & Qualifications :- Bachelors degree in Engineering, Information Technology, or related field.- 5 to 10 years of total SAP experience, with at least 23 years in S/4HANA SD/CS.- Strong hands-on experience in Warranty Management, Refunds/Returns, and Service Processes.- Experience in S/4HANA (mandatory) and brownfield projects (preferred).- Solid understanding of Order-to-Cash (OTC) process flow and integration points.- Good knowledge of pricing, billing, credit management, and master data in SD.- Excellent analytical and troubleshooting skills.- Strong communication and documentation abilities. (ref:hirist.tech)

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