Customer Support Specialist

2 months ago


Moradabad, India Dreamwave AI Full time

Note: Please visit www.dreamwave.ai/ai-headshots and describe what you find interesting about working on our product in your message to us.


Company Description

Dreamwave AI is an AI research lab that specializes in augmenting human creativity with next-generation creative tools powered by AI. We are dedicated to pushing the boundaries of technological innovation and unlocking the full potential of human imagination.


Role Description

This is a full-time remote role as a Customer Support Specialist at Dreamwave AI. As a Customer Support Specialist, you will be responsible for providing excellent support to our customers and ensuring their satisfaction. Your day-to-day tasks will include addressing customer inquiries, resolving technical issues, and providing guidance and assistance throughout the customer journey.


Qualifications

  • Customer Support and Technical Support skills
  • Strong Interpersonal Skills and ability to communicate effectively with customers
  • Analytical Skills and ability to troubleshoot and solve problems
  • Dedication to Customer Satisfaction and ability to go above and beyond to meet customer needs
  • Strong attention to detail and organizational skills
  • Experience in a similar role or customer service experience
  • Experience in the AI or technology industry is a plus


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