Assistant Service Manager

3 weeks ago

Vijayawada, Andhra Pradesh, India Parle Elizabeth Tools Pvt Ltd Full time

Position: Assistant Manager – Application (PPD Passure)

Department: Production & Planning

Location: Mumbai Vacancy: 1

CTC: ₹6.0 LPA to ₹8.0 LPA

Education: BE / B.Tech / Graduate Experience: 7 to 8 years

Key Skills & Responsibilities:

  • Strong technical knowledge of pharmaceutical machinery such as compression and capsule filling equipment
  • Ability to understand user requirements and convert leads into orders by preparing technical scopes and quotations
  • Conduct customer visits for inspection of machines related to retrofitting and upgradation
  • Provide effective solutions to resolve customer issues and requirements
  • Collaborate with cross-functional teams including production, planning, and service to ensure seamless execution of projects
  • Prepare and deliver product presentations and technical demonstrations to clients
  • Maintain detailed documentation of customer interactions, machine evaluations, and service reports
  • Stay updated with industry trends and technological advancements in pharma machinery
  • Support the sales team with technical inputs during client negotiations and proposal development
  • Ensure compliance with regulatory standards and internal quality protocols during machine upgrades and installations
  • Train junior staff or technicians on machinery handling and troubleshooting techniques

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